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Jenkins Mitsubishi - Service Center

Lakeland, FL

4.4
480 Reviews

480 Reviews of Jenkins Mitsubishi - Service Center

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October 14, 2022

I really only need one word. "Great. But they are very courteous, punctual, nice waiting area. More

by martijo5814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department. All of them
Oct 18, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

October 11, 2022

Excellent work. Professional. The service rendered was very efficient and everything was done in a timely manner. I was very pleased with my service More

by berrybliss18.ah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 13, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

October 11, 2022

Great service so far! ! They were fast and efficient. The free car wash was a great added touch! More

by kaylan_pierre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 13, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

October 06, 2022

Service always takes too long, & issue is not resolved after 4 times of bringing in a 2022 vehicle that was bought in November last year. More

by beatrizcostilla13
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ricardo Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Jenkins Mitsubishi responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Jenkins Mitsubishi, we take customer reviews very seriously. Please contact Kendall Miller at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.

October 06, 2022

I was pleased at how quickly I was able to get a service appointment and also the courtesy of the service staff. They got me on my way quickly and efficiently and I was very thankful! More

by rbdinmh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin in Service
Oct 11, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

October 01, 2022

Quick fair easygoing people. I was happy with my deal. I will probably see them when I trade my car in a year or so More

by Edb.wingman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Ashmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haylee Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Jenkins Mitsubishi responded

Thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

September 28, 2022

Me walking by the service disk @ 1h15m mark of the 90m told it would be had the worker nervous. So he check on my car. The oil change was done but the car wash was 1/2 done. When I asked about getting More

by Pag1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sierra Freudenthal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

Jenkins Mitsubishi responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Jenkins Mitsubishi, we take customer reviews very seriously. Please contact Kendall Miller at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.

Oct 01, 2022 -

Pag1972 responded

I was at Jenkens Mitsubishi for oil change and tier rotation. And get a Price(?) for a cruise control to be put in. I figured that the cruise control on one of your car that came with it from the factory may have to be replaced in part or in hole. So why could they just put on my 2018 Mitsubishi Mirage ES. When I check in to get my oil change and tier rotation I asked Austin E Kimbro to check for the cost of putting in a cruise control in and then I had to remind him to check. He walk away and came back 60-90sec. later and said they could/unable to do that. Paul Gaffney

September 23, 2022

The young man that helped me was very nice an polite. He always makes sure I’m in an out when I come in. More

by brandiewade86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Sep 26, 2022 -

Jenkins Mitsubishi responded

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

September 14, 2022

Brett was very kind and explained the whole process in details. Give him a raise. More

by geranisedorce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Sep 16, 2022 -

Jenkins Mitsubishi responded

We cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

September 14, 2022

Very helpful and informative. I needed my screen fixed and he assisted me by ordering the part. More

by escamilla142
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Im not sure if it was brett or rodney
Sep 16, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you & we look forward to serving you again in the future.

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