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Jenkins Mitsubishi - Service Center

Lakeland, FL

4.4
480 Reviews

480 Reviews of Jenkins Mitsubishi - Service Center

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December 08, 2022

Outstanding service at this particular dealer. I was pleasantly surprise at the time it took to complete such and involved light assembly replacement. More

by Ruben and Marie Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dep[artment
Dec 08, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

December 07, 2022

Did a good job. Took me with no appointment. Clean the car good thanks for the service. More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 08, 2022 -

Jenkins Mitsubishi responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 09, 2022 -

Jenkins Mitsubishi responded

Hi Juan. Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

December 06, 2022

The car I purchased needed a new engine and it's taking weeks to get it fixed and I only had the car 2 days. They gave me a loaner and it took a week to get that and on top of that service center is rude More

by Sheneaka Pendleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wilson
Dec 08, 2022 -

Jenkins Mitsubishi responded

Sheneaka, Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Jenkins Mitsubishi, we take customer reviews very seriously. Please contact Kendall Miller at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.

December 05, 2022

Came for an oil change,Everything was great, very professional, Marie and Jacob were extremely helpful. More

by MATTHEW.YEAGERPRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie and Jacob
Dec 05, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

December 03, 2022

The front desk women is very nice and helpful, however the upsale and “issues” found are always something.. this time I was told I had bad tires and they needed to be replaced asap and that one had a scre More

by rememberwhen98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of names
Dec 05, 2022 -

Jenkins Mitsubishi responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. We take customer reviews very seriously. Please contact Kendall Miller at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.

December 03, 2022

The service people are so caring and kind. They always take the time with me, making me feel so appreciated as their customer. I love bringing my vehicle there. More

by godsdaughter2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Murphy
Dec 05, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

December 03, 2022

The service when we walked in was very good. Wait time was a lot shorter then expected. More

by bergyman69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 05, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

November 30, 2022

Put my car in for service because I will be working out of town. Wanted to make sure everything was good. Got all my questions answered and had great service. More

by melony.moss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I don’t remember his name he worked in service young guy
Dec 02, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

November 24, 2022

Staff was professional, friendly and accommodating. Made us feel like valued customers. We were extremely pleased with how we were treated and with the work that was completed. More

by Bmart857
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie in Service Dept.
Nov 28, 2022 -

Jenkins Mitsubishi responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2022

Everyone was very friendly Quality work. I drive from South Lakeland to have my car serviced here More

by taw1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guys
Nov 22, 2022 -

Jenkins Mitsubishi responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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