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Jenkins Mitsubishi - Service Center

Lakeland, FL

4.4
480 Reviews

480 Reviews of Jenkins Mitsubishi - Service Center

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March 13, 2023

Great, fast, and efficient job done by staff. I'm very happy with the service provided More

by KETURAHCORONADO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't use any of these services. I got an oil change
Mar 14, 2023 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

March 13, 2023

Great service & advisor did a good time . Prices are excellent. Would recommend dealership. Thank you so much. More

by kassandraalovee21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Mar 14, 2023 -

Jenkins Mitsubishi responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2023

I purchased a vehicle from Jenkins almost 2 years ago and recently had to replace a tire. The key to the lug nut locks was unable to be located. I took a chance since literally no one else in Lakeland wa More

by jdiruvelez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin in service
Mar 13, 2023 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

March 08, 2023

Customer service was excellent the wait time wasn't the best. But due to the great customer service from the representative it made the wait be ok. And I thank her so much for her hospitality she was great More

by twy.grant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service/ Service Dept
Mar 11, 2023 -

Jenkins Mitsubishi responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you again and if there is anything else we can do, do not hesitate to contact us.

March 01, 2023

I requested an oil change and rotation of my tires and was done in 20 min I personally don’t think they did the rotation next time i will mark them to make sure More

by dollygaztambide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricardo Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

I went there for a horn beep issue , the car doing horn beeping 4 times every time I turn it off and get out of the car in both cases in the garage without lock , Also if i leave it in a parking lot ( loc More

by Yasser Estafanous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Mar 03, 2023 -

Jenkins Mitsubishi responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. We take customer reviews very seriously. Please contact Kendall Miller at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.

February 23, 2023

Happy, happy, happy and happy,love my Mitsubishi, sale person did great, just wish I got more for my 2o18 trade in......i remember the names of Julian, I think Sean Wilson or james sheffield if he did fin More

by WKEY95556@gmail.com, William cleve key
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sheffield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Tesoro
Feb 28, 2023 -

Jenkins Mitsubishi responded

Congratulations on your new vehicle! We are happy to hear that you had such a positive experience with our team! Please don’t hesitate to reach out if there is anything else we can do for you!

February 21, 2023

Everyone was so nice and patient. It was friendly and fast service. And the car wash was very good as well More

by krystal.lee.sime423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 23, 2023 -

Jenkins Mitsubishi responded

Hi Krystal, Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

February 19, 2023

The service representative was very nice to me and my wife. She was very helpful and professional. More

by maximfrndshp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
She works in the service dept. I can't remember her name.
Feb 21, 2023 -

Jenkins Mitsubishi responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

February 18, 2023

Always does great work for their customers and will go above and beyond to make sure the customers are satisfied. Thank you guys for all you do for my vehicle and me. More

by johnsonchinta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Feb 21, 2023 -

Jenkins Mitsubishi responded

We are happy to hear that you had such a positive experience with our team! Please don’t hesitate to reach out if there is anything else we can do for you!

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