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Jenkins Mitsubishi

Lakeland, FL

4.8
1,713 Reviews

4315 U.S. Highway 98 N

Lakeland, FL

33809

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1,713 Reviews of Jenkins Mitsubishi

April 01, 2024

Everyone with whom my husband and I interacted with at Jenkins Mitsubishi were all extremely helpful, knowledgeable, pleasant, and professional. There was no pressure from anyone, which made purchasing a More

by 06084ever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Cruz; finance person, sales manager; assistant sales manager; maintenance department , Veronica Guzman
Apr 02, 2024 -

Jenkins Mitsubishi responded

Thank you so much for your kind words! We're thrilled to hear that you and your husband had such a positive experience at Jenkins Mitsubishi. We appreciate your trust and are delighted that you're pleased with your new vehicle. If you ever need anything else, please don't hesitate to reach out. Safe travels!

March 28, 2024

Excellent customer care. Great service in all areas. Highly recommend to all persons the need a vehicle. More

by nico18lg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Nouel, James Sheffield
Mar 28, 2024 -

Jenkins Mitsubishi responded

Hi Nico, Thank you so much for your kind words! We're thrilled to hear that you received excellent customer care and great service at Jenkins Mitsubishi. If you ever need anything else, please don't hesitate to reach out. We appreciate your business and hope to see you again soon!

March 26, 2024

Excelente servicio de parte de todos! ! Buscan la manera de ayudarte y que te sientas en familia. More

by raule1804
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Wilson, Liza Fernandez
Mar 27, 2024 -

Jenkins Mitsubishi responded

Estimado cliente, ¡Gracias por sus amables palabras! Nos alegra saber que nuestro equipo le brindó un excelente servicio y que se sintió como en familia. En Jenkins Mitsubishi, siempre buscamos formas de ayudar a nuestros clientes y crear un ambiente acogedor. Esperamos poder servirle nuevamente en el futuro.

March 26, 2024

Jenkins Mitsubishi has been my family's go to dealership when we are in need of a new vehicle they are very knowledgeable and easy to work with More

by FLMANPHOTOGRAPHY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Quinones, Jose Nouel, Trey Rolfson, James Sheffield
Mar 27, 2024 -

Jenkins Mitsubishi responded

Dear valued customer, Thank you for your continued trust in Jenkins Mitsubishi as your family's go-to dealership. We look forward to assisting you and your family with any future vehicle needs. Best regards,

March 26, 2024

I came from Naples to buy my car, Talked to Jose Nouel online ,great and efficient to navigate my purchase. Next day when I met Haylee Wells, she was so efiicient and overall great saleswoman. Thanks Jen More

by ovidiofelcaro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Nouel, Haylee Wells, Sean Wilson
Mar 27, 2024 -

Jenkins Mitsubishi responded

Dear valued customer, Thank you for making the journey from Naples to choose Jenkins Mitsubishi for your car purchase. We're thrilled to hear that Jose Nouel provided great online assistance and that Haylee Wells continued the excellent service in person. We appreciate your kind words and look forward to serving you again in the future.

March 23, 2024

this is the absolute worst service department i’ve ever encountered. the service advisor Brett Murphy was rude inconsiderate defensive and unprofessional in his interaction with me when i explained that th More

by hollysmommy2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Murphy, Trey Rolfson
Mar 25, 2024 -

Jenkins Mitsubishi responded

We're deeply sorry to hear about your negative experience with our service department. Your feedback is incredibly valuable to us, and we sincerely apologize for any rudeness, inconsideration, or unprofessionalism you encountered. We strive to provide excellent service and ensure our customers feel valued and respected at all times. It's clear we fell short of this standard in your case, and we're committed to addressing the issues you've raised to prevent similar situations in the future. If you'd like to discuss your experience further or if there's anything we can do to rectify the situation, please don't hesitate to reach out to Kendall Miller at kmillerjn@yahoo.com. Your satisfaction is our priority, and we're here to help in any way we can.

Mar 25, 2024 -

Jenkins Mitsubishi responded

Hi Kristina, We're truly sorry to hear about your negative experience with our service department. This is not the level of service we strive to provide to our customers. We appreciate you bringing this matter to our attention, and we will address it internally to ensure it doesn't happen again. If you have any further concerns or would like to discuss this matter further, please don't hesitate to reach out to Kendall Miller at kmillerjn@yahoo.com. We value your feedback and would like to make things right.

March 21, 2024

He was very attentive and very respectful. He was very easy going and made the process quick and easy. More

by Rosa61A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Cruz, Dominic Tesoro
Mar 21, 2024 -

Jenkins Mitsubishi responded

Thank you, Rosa! We're thrilled to hear about your positive experience at Jenkins Mitsubishi. If you have any further needs or questions, please feel free to reach out. We look forward to serving you again in the future!

March 20, 2024

It was quick and efficient and they were very easy to work with and very kind. More

by jrj424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Wilson, Veronica Guzman, Liza Fernandez
Mar 20, 2024 -

Jenkins Mitsubishi responded

We appreciate your feedback! It's great to hear that you had a quick and efficient experience with us. If you have any further questions or need assistance in the future, feel free to reach out.

March 15, 2024

Good quality car and very good customer service. I’m using my Outlander it looks pretty well More

by ROBERTROM00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Rolfson, James Sheffield, Liza Fernandez
Mar 17, 2024 -

Jenkins Mitsubishi responded

Thank you, Robert! We're glad to hear that you're enjoying your Outlander and that you're satisfied with the quality of both the car and our customer service. If you ever need assistance or have any questions, feel free to reach out.

March 13, 2024

Muy serviciales y te ayudan con mucha amabilidad además se acoplan a tus necesidades excelente servicio recomendado el señor Javier. Vendedor muy atento More

by NINOSKA53190
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
Mar 15, 2024 -

Jenkins Mitsubishi responded

¡Gracias por tus comentarios! Nos complace saber que recibiste un excelente servicio en Jenkins Mitsubishi y que nuestro equipo fue muy servicial y amable, adaptándose a tus necesidades. Agradecemos tu recomendación y estamos encantados de que Javier haya sido un vendedor tan atento. Si tienes alguna pregunta adicional o necesitas asistencia en el futuro, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte!

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