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Jenkins Mitsubishi

Lakeland, FL

4.8
1,713 Reviews
Call Dealership (863) 267-9211
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4315 U.S. Highway 98 N

Lakeland, FL

33809

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1,713 Reviews of Jenkins Mitsubishi

December 02, 2024

Thanks Liza Fernandez for the Great experience! ! Friendly staff !! Awesome service !! Thanks for everything!! Highly recommend!!! More

by Carlos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro, Liza Fernandez
Report | Print
Dec 04, 2024 -

Jenkins Mitsubishi responded

Thank you, Carlos, for the wonderful review! We’re so glad Liza and our team provided you with an awesome experience. Your recommendation means the world to us. We’re always here for anything you need—enjoy your ride!

December 02, 2024

Good assistance provided from Liza. We would recommend for friends end family. Good deal, great car. More

by RonaldoBalaroti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sheffield, Liza Fernandez
Report | Print
Dec 02, 2024 -

Jenkins Mitsubishi responded

Thank you, Ronaldo! We're so glad Liza provided you with great assistance and that you're happy with your deal and new car. Your recommendation to friends and family means the world to us! Enjoy your ride, and we look forward to helping you again in the future.

Dec 03, 2024 -

Jenkins Mitsubishi responded

Hi Ronaldo, thank you for your kind review! Your recommendation means a lot to us, and we're so glad to have been able to assist you. If you or your friends and family need anything in the future, don't hesitate to reach out! Enjoy your new car!

December 02, 2024

Great service and communication. Everyone was very friendly and the whole purchasing process was smooth. More

by babics89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro, Liza Fernandez
Report | Print
Dec 02, 2024 -

Jenkins Mitsubishi responded

Thank you for your wonderful feedback! We're so glad to hear that you had a smooth purchasing experience and that our team’s service and communication stood out. Your kind words mean a lot, and we’re excited to have had the opportunity to help you. Enjoy your new vehicle, and we look forward to seeing you again!

Dec 03, 2024 -

Jenkins Mitsubishi responded

Hi Babics, thank you for your kind words! We strive to make every process as smooth as possible, and we're glad we could meet your expectations. We look forward to serving you again in the future!

November 29, 2024

They were amazing! !! I really enjoyed my experience at Jenkins. Alex was awesome too, he was so friendly and helpful. James was so very personable and friendly. More

by tyathesinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, James Sheffield
Report | Print
Dec 02, 2024 -

Jenkins Mitsubishi responded

Hi, Thank you for sharing your great experience! We're thrilled to hear that Alex and James made such a positive impact with their friendly and helpful service. We're grateful for your kind words and are so happy to have earned your trust. If you need anything else, don’t hesitate to reach out!

November 26, 2024

The process was very fast. The sales team was awesome. The finance team was outstanding. 10/10 would recommend going to this dealership! More

by CalderonAnthony51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I can’t remember but he was new sales guy , James Sheffield
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Nov 27, 2024 -

Jenkins Mitsubishi responded

Hi Anthony, thank you for sharing your experience! It’s wonderful to know that our sales and finance teams made such a positive impact. We truly appreciate your 10/10 rating and recommendation, and we can’t wait to help you again in the future!

November 26, 2024

The finance option I came to the dealership with was misrepresented. I called my finance company to verify what I was approved for. Also, two warranties were added to my paperwork instead of the one tha More

by Jamie Reyes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean Wilson
Report | Print
Nov 27, 2024 -

Jenkins Mitsubishi responded

Hi Jamie, we sincerely apologize for the situation and understand your frustration. This is certainly not the experience we want for our customers. Please reach out to Kendall Miller at kmillerjn@yahoo.com so we can investigate and make things right for you. Thank you for bringing this to our attention.

Nov 30, 2024 -

Jamie Reyes responded

I sent an email earlier this week and haven’t received a response. I’m sure as long as Sean is closing the deal these unethical practices get swept under the rug.

Dec 04, 2024 -

Jamie Reyes responded

I emailed Kendall on November 26th and have yet to receive a reply or acknowledgment. Just as I suspected…as long as sales are being made, who cares what unethical practices are being used.

November 26, 2024

Everyone's attention was the best, they clarified all my doubts and gave me the best information. More

by JONALO07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Nouel, Sean Wilson, Milton Lopez
Report | Print
Nov 27, 2024 -

Jenkins Mitsubishi responded

Hi, we truly appreciate your feedback! It’s great to know that our team was able to clarify all your doubts and give you the information you needed. If you need anything else, don't hesitate to reach out!

November 26, 2024

The salesperson Liza was very helpful with the entire process at the dealership thank you More

by jeremy.breeden79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liza Fernandez
Report | Print
Nov 26, 2024 -

Jenkins Mitsubishi responded

Hi Jeremy, thank you for your feedback! We're so happy to hear that Liza was able to assist you throughout the process. We truly appreciate your kind words and are glad you had a positive experience at the dealership!

November 23, 2024

Javier Cruz was the best salesman. Got me in and out quickly withe a great deal within my budget. Please see him when you go get your new mitsubishi. I love it. More

by ulen06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sheffield, Javier Cruz
Report | Print
Nov 25, 2024 -

Jenkins Mitsubishi responded

Thank you for your kind feedback! We're so happy to hear that Javier Cruz provided you with excellent service and helped you find the perfect deal within your budget. We truly appreciate your recommendation and are thrilled you love your new Mitsubishi. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new ride!

November 14, 2024

Our sales representative Cooper was outstanding and very helpful! He seemed to care very much about my needs and about me. The finance guy was great also. Thank you team, and we really love our new car! More

by oneladyband
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cooper, Dominic Tesoro
Report | Print
Nov 16, 2024 -

Jenkins Mitsubishi responded

Hi, Thank you for sharing your experience! We're so glad Cooper and our finance team were able to help you find the perfect car and make the process enjoyable. Your satisfaction means a lot to us, and we’re thrilled you love your new car! We appreciate your kind words and look forward to assisting you again in the future.

Nov 18, 2024 -

Jenkins Mitsubishi responded

Thank you for sharing your wonderful feedback! We're so happy to hear that Cooper and our finance team provided you with excellent service. We truly appreciate your kind words and are thrilled you love your new car. Enjoy, and we look forward to serving you again!

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