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Jenkins Mitsubishi

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.8
1,548 Reviews
Welcome to Jenkins Mitsubishi! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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4315 U.S. Highway 98 N

Lakeland, FL

33809

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Showing 1,548 reviews

November 26, 2024

The salesperson Liza was very helpful with the entire process at the dealership thank you More

by jeremy.breeden79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liza Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Jenkins Mitsubishi responded

Hi Jeremy, thank you for your feedback! We're so happy to hear that Liza was able to assist you throughout the process. We truly appreciate your kind words and are glad you had a positive experience at the dealership!

November 26, 2024

The finance option I came to the dealership with was misrepresented. I called my finance company to verify what I was approved for. Also, two warranties were added to my paperwork instead of the one tha More

by Jamie Reyes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Jenkins Mitsubishi responded

Hi Jamie, we sincerely apologize for the situation and understand your frustration. This is certainly not the experience we want for our customers. Please reach out to Kendall Miller at kmillerjn@yahoo.com so we can investigate and make things right for you. Thank you for bringing this to our attention.

Nov 30, 2024 -

Jamie Reyes responded

I sent an email earlier this week and haven’t received a response. I’m sure as long as Sean is closing the deal these unethical practices get swept under the rug.

Dec 04, 2024 -

Jamie Reyes responded

I emailed Kendall on November 26th and have yet to receive a reply or acknowledgment. Just as I suspected…as long as sales are being made, who cares what unethical practices are being used.

November 26, 2024

Everyone's attention was the best, they clarified all my doubts and gave me the best information. More

by JONALO07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Nouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Jenkins Mitsubishi responded

Hi, we truly appreciate your feedback! It’s great to know that our team was able to clarify all your doubts and give you the information you needed. If you need anything else, don't hesitate to reach out!

November 23, 2024

Javier Cruz was the best salesman. Got me in and out quickly withe a great deal within my budget. Please see him when you go get your new mitsubishi. I love it. More

by ulen06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Jenkins Mitsubishi responded

Thank you for your kind feedback! We're so happy to hear that Javier Cruz provided you with excellent service and helped you find the perfect deal within your budget. We truly appreciate your recommendation and are thrilled you love your new Mitsubishi. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new ride!

November 14, 2024

Our sales representative Cooper was outstanding and very helpful! He seemed to care very much about my needs and about me. The finance guy was great also. Thank you team, and we really love our new car! More

by oneladyband
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cooper
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Nov 16, 2024 -

Jenkins Mitsubishi responded

Hi, Thank you for sharing your experience! We're so glad Cooper and our finance team were able to help you find the perfect car and make the process enjoyable. Your satisfaction means a lot to us, and we’re thrilled you love your new car! We appreciate your kind words and look forward to assisting you again in the future.

Nov 18, 2024 -

Jenkins Mitsubishi responded

Thank you for sharing your wonderful feedback! We're so happy to hear that Cooper and our finance team provided you with excellent service. We truly appreciate your kind words and are thrilled you love your new car. Enjoy, and we look forward to serving you again!

November 13, 2024

Our vehicle purchase was easy and pain free. Both our salesman and the finance department was very competent and easy to work with. Thank you Jenkins More

by mlrtsrmlr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cooper
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Nov 14, 2024 -

Jenkins Mitsubishi responded

Hi, Thank you for sharing your experience! We're glad to hear your vehicle purchase was easy and pain-free. We appreciate your kind words about our sales team and finance department, and we look forward to serving you again in the future!

November 13, 2024

Had a great experience all staff were friendly and helpful especially Liza and Dominic Thankyou for a stress free experience More

by ketchyst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Freudenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liza Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haylee Wells, Ricardo Vargas
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Nov 14, 2024 -

Jenkins Mitsubishi responded

Hi, Thank you for your kind words! We're thrilled to hear that Liza and Dominic provided such a great experience. We appreciate your feedback and are happy we could make your visit stress-free!

November 08, 2024

Very helpful always had the answers I needed so matter what She has helped me with questions I have on the car after I left as well More

by Bfox1948
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Haylee Wells
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Nov 09, 2024 -

Jenkins Mitsubishi responded

Thank you for your feedback! We’re glad to hear that our team has been helpful and responsive to your questions, even after your visit. We appreciate your trust in Jenkins Mitsubishi!

November 07, 2024

Great staff. Very attentive and knowledgeable! I expected problems with an out of state purchase but my experience was wonderful. More

by vlmyers78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Jenkins Mitsubishi responded

Hi, Thank you for your feedback! We’re thrilled to hear that our staff provided attentive and knowledgeable service, and that your out-of-state purchase experience went smoothly. We appreciate your business!

November 07, 2024

Liza was great to deal with. She didn't pressure me into buying a car. More

by kcleary85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liza Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Jenkins Mitsubishi responded

Thank you for your feedback! We're glad to hear Liza made your experience comfortable and pressure-free. We appreciate your kind words and hope to assist you again in the future!

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