Jenkins Mitsubishi

We were treated very well. Got help buying a car immediately. Thanks to James Sheffield. Very nice young man. Would recommend this dealership to my friends. immediately. Thanks to James Sheffield. Very nice young man. Would recommend this dealership to my friends. More

Service Center excellant, Sales Dept.(deceitful, dishonest) I would highly recommend this Service Center. They addressed an issue with the radio in my Mirage, found an internal error and ordered a new one. They I would highly recommend this Service Center. They addressed an issue with the radio in my Mirage, found an internal error and ordered a new one. They will be calling when it comes in to set up an appointment. Thanks Austin. SALES EXPERIENCE WITH MY NEW PURCHASE . My salesman was James Sheffield, although new to the sales staff he conducted a very good presentation of the Mirage, he negotiated fairly and I was pleased with our deal. Next was the finance process, it was a fairly easy ordeal, and he prepared the contract, left the office and THEN returned with another gentleman. The new guy asked me how things were going, and then offered to extend my unlimited bumper to bumper warranty to ten years. I said I really wasn't interested, and that the regular warranty would suffice. His response was that he was basically giving it away for an additional $5.00 a month. This was a generous offer, so I agreed. The finance individual reprinted the contract. I unfortunately did not go over the reprinted contract like I did the original. A couple of days later after reviewing my paperwork before filing it away, noticed THAT THE EXTENDED WARRANTY COST WAY MORE THAT WHAT I WAS PREVIOUSLY TOLD! The weasel that offered me the extension lied straight to my face, and the finance officer happily stole a good deal of money without batting an eye. I am pursing this with Mitsubishi Corporate, and if this is not resolved I will contact the state attorneys office. I did not mention names. They are all on the contracts which will be used to document my complaint. More

Very pleasant employees even when I had questions. It turned out I had made a service appt. at the wrong place. They took me in even without an appointment. turned out I had made a service appt. at the wrong place. They took me in even without an appointment. More

I love this dealer, the sales experience I had a year ago was great, Bronson was awesome, since then I've in for service a few times and everytime was a pleasure. was great, Bronson was awesome, since then I've in for service a few times and everytime was a pleasure. More

Shoutout to Chelsey and Shannon! They did a wonderful job hooking me up with an amazing new ride. They worked hard to get my business and got me a great deal. I left 100% happy with my purchase. hooking me up with an amazing new ride. They worked hard to get my business and got me a great deal. I left 100% happy with my purchase. More

Trey was excellent and very helpful! The “manager” Mario almost caused me to walk out and not purchase a vehicle. I requested the initial price I was quoted but due to an error it ended up being $120 more almost caused me to walk out and not purchase a vehicle. I requested the initial price I was quoted but due to an error it ended up being $120 more on the bottom line. My salesman went to ask Mario and the reaction that I could see through the window was very disrespectful. I’m prior Military and now work in customer service and it’s not hard to respectfully decline an offer without causing a scene. More

i would not hesitate to recommend this dealership Clean, friendly atmosphere. Excellent choice of vehicle on the lot. I have brought my sister to the dealership who also purchased a vehicle and have r Clean, friendly atmosphere. Excellent choice of vehicle on the lot. I have brought my sister to the dealership who also purchased a vehicle and have recommended to co workers More

They did honor the price we were quoted over the phone😊 They only issue we had was they only had one key. .they agreed to make an additional key but I would have to come there to get it programmed to the c They only issue we had was they only had one key. .they agreed to make an additional key but I would have to come there to get it programmed to the car and is over 100 miles from my home. More

Great service! Very helpful and pleasant! They were fast and efficient! I will be back! Jenkins has always been very professional in all aspects of service and sales Very helpful and pleasant! They were fast and efficient! I will be back! Jenkins has always been very professional in all aspects of service and sales. More

James Anthony was very helpful. He was flexible, willing to help when I switched the model year and car I was looking at, and appeared to do everything he could to help. The peopl He was flexible, willing to help when I switched the model year and car I was looking at, and appeared to do everything he could to help. The people who prepared the car, however, failed to clean up a soda splash, put the mats in the hooks, or fill the car with gas. The process was slow, and I think that is normal. But I think it should be a goal of dealerships to streamline things as much as possible. Especially the process of signing the boilerplate stuff. And the explanations of options, add ons, etc. They could give the customer a booklet of all the little "initial here to accept x" and clauses to read and consider while they wait for people to find the car, prepare the car, talk to re manager about price, etc. More