Jenkins Kia of Ocala - Service Center

Shannon and Todd give Great service and I would recommend them to anyone. Jenkins Kia, in my opinion, have the best customer service representatives. them to anyone. Jenkins Kia, in my opinion, have the best customer service representatives. More

If I could, I would have given this dealership a zero. After sales service is totally unacceptable. The service adviser Craig was exceptional. But the area service manager Jamal would not service my vehi After sales service is totally unacceptable. The service adviser Craig was exceptional. But the area service manager Jamal would not service my vehicle under warranty. He refused to approve any further work on my car and as well. Robbie, the service manager. If you plan on purchasing a vehicle in the future. Run as fast as you can away from this horrendous dealership. They're horrible. This was my first ever purchase of a kia branded vehicle and it will be my last. Again, all I can say is buyer beware. You might find a nice sale's person and find a car you like but after that it ends. Dealer did not resolve the issue. Actually, itbis worse. Again, was tild that because Jamal, the area service rep declined to do any WARRANTY work on my car, dealer wouldn't do anything. Do not deal here or any other Jenkins dealerships. I am hoping the owner gets wind of this to correct the issues. More

Craig Small got all of my services done quickly. Craig doesn't pressure you into having services that are not required, which is very nice. Thank you. Craig doesn't pressure you into having services that are not required, which is very nice. Thank you. More

Prompt, courteous and professional service. On pressure and did not use the oil change as a fishing expedition. On pressure and did not use the oil change as a fishing expedition. More

Craig Small is very knowledgeable and helpful, He makes sure all your questions are answered and the car is serviced to your satisfaction sure all your questions are answered and the car is serviced to your satisfaction More

Already completed. Excellent service department. Courteous. Waiting area clean and offered good selection of a beverage and snack. Excellent service department. Courteous. Waiting area clean and offered good selection of a beverage and snack. More

My service tech was wonderful. And I was in and out in record time. The price was right! And I was in and out in record time. The price was right! More

So happy I purchased my KIA Soul a year ago. I love it. The service department is great, and Joshua Mills is outstanding in explaining everything and making sure work is done and customer is h I love it. The service department is great, and Joshua Mills is outstanding in explaining everything and making sure work is done and customer is happy. More

Appointments are available right away and pretty much at your convenience. Jace, my service advisor was friendly and knowledgeable. I took advantage of the shuttle service this time, it’s great and the most your convenience. Jace, my service advisor was friendly and knowledgeable. I took advantage of the shuttle service this time, it’s great and the most convenient place to service your car. More