Jenkins Kia of Ocala - Service Center

Customer service representative and service technician did great job. I feel that when you have a service for more than 2 hours , transportation to and from your home should be available. did great job. I feel that when you have a service for more than 2 hours , transportation to and from your home should be available. More

It was an awesome appointment. Everything went well and finished early and was very pleased with it. Everything went well and finished early and was very pleased with it. More

Service consultant Shanon Gamache was pleasant, professional and kept me informed of the status of my repairs. professional and kept me informed of the status of my repairs. More

service was so good that I purchased a new Kia Soul from Carl and James I guess that means I was happy with Jenkins Carl and James I guess that means I was happy with Jenkins More

Every time I have service done everyone is pleasant and helpful. I cannot say enough about the service department except they are all great! helpful. I cannot say enough about the service department except they are all great! More

Excellent customer service and Nice waiting area Very polite employees and Great coffee and tv programs polite employees and Great coffee and tv programs More

Shannon and Todd give Great service and I would recommend them to anyone. Jenkins Kia, in my opinion, have the best customer service representatives. them to anyone. Jenkins Kia, in my opinion, have the best customer service representatives. More

If I could, I would have given this dealership a zero. After sales service is totally unacceptable. The service adviser Craig was exceptional. But the area service manager Jamal would not service my vehi After sales service is totally unacceptable. The service adviser Craig was exceptional. But the area service manager Jamal would not service my vehicle under warranty. He refused to approve any further work on my car and as well. Robbie, the service manager. If you plan on purchasing a vehicle in the future. Run as fast as you can away from this horrendous dealership. They're horrible. This was my first ever purchase of a kia branded vehicle and it will be my last. Again, all I can say is buyer beware. You might find a nice sale's person and find a car you like but after that it ends. Dealer did not resolve the issue. Actually, itbis worse. Again, was tild that because Jamal, the area service rep declined to do any WARRANTY work on my car, dealer wouldn't do anything. Do not deal here or any other Jenkins dealerships. I am hoping the owner gets wind of this to correct the issues. More

Craig Small got all of my services done quickly. Craig doesn't pressure you into having services that are not required, which is very nice. Thank you. Craig doesn't pressure you into having services that are not required, which is very nice. Thank you. More