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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,301 Reviews
Call Service Center (877) 710-8762

1,301 Reviews of Jenkins Kia of Ocala - Service Center

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September 30, 2023

Always concerned, affable and helpful. Makes everything go smoothly. Makes customers feel relaxed. Never worried when they aew in control. More

by Lenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
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September 28, 2023

Service very good, Shanna. Very helpful, the first 30,000 miles on my 2021 Soul were GREAT, More

by deano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
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September 28, 2023

On scheduled appointment time attentive informant and courteous,with an explanation of all services performed. More

by AJMG81
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Szylin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Baroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : C.J. Sal Pistone
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September 26, 2023

Customer service representative and service technician did great job. I feel that when you have a service for more than 2 hours , transportation to and from your home should be available. More

by OO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Sep 27, 2023 -

Jenkins Kia of Ocala responded

I apologize for your negative experience. We do offer transportation to our customers within 10 miles. Please let your advisor know that you need transportation next time you come in.

September 25, 2023

Excellent and professional. I was able to get my oil changed done quickly. Great service! More

by nlhutch84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Falkenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina Rosario, Joseph Cabera, Joshua Mills
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September 21, 2023

It was an awesome appointment. Everything went well and finished early and was very pleased with it. More

by katelynnfales2122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher hansen
Report | Print
Sep 22, 2023 -

Jenkins Kia of Ocala responded

Thank you for your FIVE STAR review.

September 19, 2023

Service consultant Shanon Gamache was pleasant, professional and kept me informed of the status of my repairs. More

by Kn553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gamache
Report | Print
Sep 21, 2023 -

Jenkins Kia of Ocala responded

Thank you for your review. We appreciate your feedback.

September 16, 2023

service was so good that I purchased a new Kia Soul from Carl and James I guess that means I was happy with Jenkins More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Report | Print
Sep 21, 2023 -

Jenkins Kia of Ocala responded

Thank you so much for your kind words. We appreciate your business!!!

September 15, 2023

Every time I have service done everyone is pleasant and helpful. I cannot say enough about the service department except they are all great! More

by cspicermk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Sep 21, 2023 -

Jenkins Kia of Ocala responded

Thank you for allowing us to maintain your vehicle. We appreciate your business.

September 14, 2023

Excellent customer service and Nice waiting area Very polite employees and Great coffee and tv programs More

by Tusi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gamache *****
Report | Print
Sep 21, 2023 -

Jenkins Kia of Ocala responded

We appreciate your FIVE STAR review!!! We know you are the reason we are here.

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