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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,308 Reviews

1,308 Reviews of Jenkins Kia of Ocala - Service Center

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December 11, 2023

Friendly helpful and knowledgeable people. Pleasant atmosphere in the waiting area. I was walked out to my car when it was ready More

by eahartmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
Dec 29, 2023 -

Jenkins Kia of Ocala responded

We appreciate the opportunity to maintain your vehicle. We appreciate the Five-Stars.

December 08, 2023

Excellent service from a quality dealership and service organization. An excellent KIA Soul. We are pleased with the dealership; service and the car. More

by Larry Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hansen - Service Department service advisor
Dec 21, 2023 -

Jenkins Kia of Ocala responded

Thank you for your FIVE STAR review. We appreciate your business.

December 08, 2023

I was very pleasantly surprised with the staff and the way we were treated. I recently moved to this area and will be using your dealership for my service and sales needs. More

by Lhend11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Dec 21, 2023 -

Jenkins Kia of Ocala responded

Thank you for your high rating. You are the reason you are here.

November 29, 2023

Joshua Mills is the true definition of customer service. I appreciate his kindness every time & only see him for services now. He is always in a good mood which is refreshing to see. He changed my outlook w More

by Cfrings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Nov 29, 2023 -

Jenkins Kia of Ocala responded

We thank you for the Five-Star review. We are glad to know that Joshua Mills provided you with excellent service.

November 22, 2023

I Scheduled an oil & filter change, tire rotation, engine air filter change and a cabin filter air filter change. Craig got my car in and out in about 1 hour and 15 minutes! Thank you. More

by Tom R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Small
Nov 29, 2023 -

Jenkins Kia of Ocala responded

We appreciate your Five-Star review. We are delighted to know that Craig provided you with excellent service.

November 16, 2023

Everything went smoothly and efficiently and work was done in the time promised. Only issue was that seat was left way back, A/C was turned off and automatic headlights were turned off. More

by richncath23
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Jenkins Kia of Ocala responded

Thank you for allowing us to earn your business. We apologize that your headlights and A/c were turned off. We appreciate your feedback.

November 15, 2023

Pleasant greeting when I pulled in. Car was serviced in a reasonable amount of time. Great staff. Thanks More

by Honda Service
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina Rosario
Nov 29, 2023 -

Jenkins Kia of Ocala responded

Thank you for taking the time to let us know about your service experience. Thank you for the Five-Stars.

November 03, 2023

Car battery suddenly went dead. Although the service department was very busy Craig and Robbie got my car right in replaced the battery and got me on my way in about 90 minutes. T More

by Tom R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Small
Nov 13, 2023 -

Jenkins Kia of Ocala responded

Tom, Thank you so much for giving us the opportunity to maintain your vehicle.

October 30, 2023

Service departament very fast and employers very friendly, professionals and attend. Waiting area very comfortable. More

by severo clovis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Nov 02, 2023 -

Jenkins Kia of Ocala responded

Thank you so much for a great review.

October 27, 2023

There service was Fast and efficient! Friendly and courteous! Will return when need more services More

by J.hazzard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 02, 2023 -

Jenkins Kia of Ocala responded

Thank you for allowing us to maintain your vehicle. Thank you so much for the FIVE-STARS.

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