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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,312 Reviews

1,312 Reviews of Jenkins Kia of Ocala - Service Center

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October 25, 2019

Wonderful. Bought a new car during visit for service. Very friendly and forth coming with information/answers to questions. Respectful and patience with transactions. Explained paperwork/ details without More

by pris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I forgot the name of the young man that helped with my blue tooth; but he was very friendly/polite patient and knowledgable., Callie Zimmerman, Jamie Fielding, Pete Palys, Guy Rodas, Todd Spofford
Nov 05, 2019 -

Jenkins Kia of Ocala responded

Thanks you for allowing us to serve you as a part of our family!

October 24, 2019

Excellent service Jenkins Kia is an excellent dealership, whether you are having your vehicle serviced or buying a new car. The staff is wonderful and friendly from Ch More

by Jsbmey04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Szylin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hansen, Jamie Fielding, Guy Rodas
Nov 04, 2019 -

Jenkins Kia of Ocala responded

Congratulations! We are so pleased to have you as a part of our family!

October 24, 2019

Good service Bought a kia soul.a.month and a half ago Loud clunking sound developed. They fixed it. A bracket holding the exhaust pipe was loose. More

by Jackl
Recommend Dealer
Yes
Employees Worked With
Guy Rodas
Nov 04, 2019 -

Jenkins Kia of Ocala responded

Thank you for allowing us to address your concerns!

October 23, 2019

Service center All members of the sevice dept always remember your name, they take care of the service you scheduled for your car. And let you know if additional se More

by marsha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman, Chris Hansen
Nov 04, 2019 -

Jenkins Kia of Ocala responded

Marsha, We appreciate your continued feedback!

October 23, 2019

Jenkins Kia Rocks! I’m always treated like family. I like that. Yes for sure the Associates are Professional. I like being treated kindly, with a smile and like family. More

by Judy Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Fielding, Todd Spofford
Nov 04, 2019 -

Jenkins Kia of Ocala responded

Judy, It is our pleasure to serve you as a part of our family!

October 18, 2019

Learning the new technology in KIA Very pleasant and explains all information about the different cars. The test drive was very well done.I was able to drive and feel how the car would More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Fielding, Chris Hanson,Briana Bier, Christian Godbois, Chris Hansen, Jamie Fielding, Christian Godbois, Briana Bier
Oct 22, 2019 -

Jenkins Kia of Ocala responded

Jan, We appreciate you taking the time to review your experience! Thank you for allowing us to serve you!

October 18, 2019

Time Crunch Honored I originally scheduled my KIA Soul in for recall service. Unfortunately, I was under a real time crunch and did not have time for regular maintenance More

by satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
Oct 22, 2019 -

Jenkins Kia of Ocala responded

We appreciate you allowing us to serve you!

October 17, 2019

Excellent Service Scheduled an appointment to have my oil changed, tires rotated and all points inspection. I showed up 30 minutes before my scheduled time and they sti More

by Melissa8997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Oct 22, 2019 -

Jenkins Kia of Ocala responded

Melissa, Thank you for the great feedback! It is a pleasure to serve you!

October 16, 2019

top notch service Everyone was friendly and kind and the new facility was beautiful! They made me feel like they truly cared about me and the issue with my vehicle. More

by nonsense
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Spofford
Oct 22, 2019 -

Jenkins Kia of Ocala responded

We know the value of our guests and want you to be comfortable as a part of our family!

October 16, 2019

Excellent Love how smoothly and friendly everyone was at KIA. Waiting room was very comfortable. Snacks and coffee were a definite plus. Very quick service, was More

by Jackie Minkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Spofford
Oct 16, 2019 -

Jenkins Kia of Ocala responded

Jackie, Thank you for the positive feedback. It is our pleasure to serve you!

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