1,312 Reviews of Jenkins Kia of Ocala - Service Center
I was there for regular maintenance and was very pleased with my service representative. Chris helped me understand my maintenance plan better than anyone else could. with my service representative. Chris helped me understand my maintenance plan better than anyone else could. More
Great Service Department Easy to get an appointment-used the online appointment scheduling. I was a little early but was greeted immediately, work order written up and was g Easy to get an appointment-used the online appointment scheduling. I was a little early but was greeted immediately, work order written up and was given an expected time of completion. Waiting area is clean and very comfortable. My vehicle was ready within the time promised, no pushy sales tactics used...did exactly what was asked at the exact amount quoted. My car was returned to me in great condition and EVERYONE I encountered at Jenkins KIA was polite and friendly. Purchased my KIA at Jenkins and have used their service department previously. The sales experience and the service experience have been great!! More
The staff was very personable and kind. Service was completed in a timely manner and recommendations for additional service was given. I appreciate the great service! completed in a timely manner and recommendations for additional service was given. I appreciate the great service! More
Always knowledgeable and attentive. Very helpful courteous and provide me with good customer service. On our third car from Jenkins and have never been disappointed. courteous and provide me with good customer service. On our third car from Jenkins and have never been disappointed. More
Maintenance Appointment Perfect service, no complaints at all. Everything was done in a timely manner. Staff was very polite and helpful. I was in and out, including having m Perfect service, no complaints at all. Everything was done in a timely manner. Staff was very polite and helpful. I was in and out, including having my car washed within 1 1/2 hrs. More
Top Notch service. Service dept is outstanding. Customer service is a priority. Have serviced my cars here for a long time and has always been excellent!! Callie is m Service dept is outstanding. Customer service is a priority. Have serviced my cars here for a long time and has always been excellent!! Callie is my go to service writer and is excellent at her job. She has always gone above and beyond for my wife and I and made sure our vehicles were taken care of. Kudos to Callie Zimmerman and the entire service dept. Also, kudos to Lance for making sure the ship is always headed in the right direction. More
Went in for an oil change, came out with 2 new cars. I have had only Kia's since 2005, great cars. Went in to sign some paperwork for my daughter and decided to get an oil change. Jamie Fielding started I have had only Kia's since 2005, great cars. Went in to sign some paperwork for my daughter and decided to get an oil change. Jamie Fielding started talking about our Sorrento. Worked with Guy Rodas and came out buying 2 cars. More
Car Detailing Brought my car in for detailing before I installed Weather-Tec floor mats. When I picked up my car it was "show room" clean again. Thank you for a g Brought my car in for detailing before I installed Weather-Tec floor mats. When I picked up my car it was "show room" clean again. Thank you for a great job. More
service very professional! oil change, tire rotation and vehicle check over, took way less time than I thought it would. plastic put on seats and a mat on the very professional! oil change, tire rotation and vehicle check over, took way less time than I thought it would. plastic put on seats and a mat on the floor in case of any oil or dirt was on their clothing. More
Oil change turned into new car Came into dealership for oil change and ended up leaving with a new car. Happy with our purchase and with Holden Agee. Holden was very helpful in th Came into dealership for oil change and ended up leaving with a new car. Happy with our purchase and with Holden Agee. Holden was very helpful in the selection of our new vehicle More