Jenkins Kia of Ocala - Service Center

Everyone was very friendly and helpful let us no up front what was going on with my car and also help with lowering the cost as well gave me all my options before they worked on my car which I thought was gr what was going on with my car and also help with lowering the cost as well gave me all my options before they worked on my car which I thought was great and advised what more needs to be done on my car very good customer service from all of them in the service department More

service on purchased used Sportage Jenkin's employees all courteous and attentive. Always have had the same experience at all times when I get cars serviced. Can't ask for much more. Jenkin's employees all courteous and attentive. Always have had the same experience at all times when I get cars serviced. Can't ask for much more. More

Impressive Came in for an oil change & received a free car wash & a minor recall replacement, and we received a shuttle ride to the mall and back while the work Came in for an oil change & received a free car wash & a minor recall replacement, and we received a shuttle ride to the mall and back while the work was being completed. Treatment excelled anything experienced before from any other dealer over my 65+ years. More

Friendly and fast service ,keep up the good work Went in for a oil change and enjoyed the friendly and good service at Jenkins Kia and not to forget the free coffee and donuts. Went in for a oil change and enjoyed the friendly and good service at Jenkins Kia and not to forget the free coffee and donuts. More

Jamie, my sales rep, gave me a friendly, informative no pressure pitch. Offered a deal that fit well within my perimeters, so I came in for service and went home with a new Kia Soul. pressure pitch. Offered a deal that fit well within my perimeters, so I came in for service and went home with a new Kia Soul. More

Repairs were done within the time stated and as outlined. Jenkins went above and beyond in assisting us with our most recent repairs. We highly recommend establishing a relationship with this dealership. Pl Jenkins went above and beyond in assisting us with our most recent repairs. We highly recommend establishing a relationship with this dealership. Please feel free to call me for additional information. Tim More

Great experience! I always have a great experience at this dealership! would highly recommend coming here. The staff is kind and helpful, and I am always in and out qui I always have a great experience at this dealership! would highly recommend coming here. The staff is kind and helpful, and I am always in and out quickly. More

Outstanding service Service staff was helpful and friendly. We had an oil change on January 17, 2020. This was the first time we used the service department since we purc Service staff was helpful and friendly. We had an oil change on January 17, 2020. This was the first time we used the service department since we purchased our car and we were very impressed. Steve Z More

Very Customer Oriented I'll start with Jamie Fielding, he sold me the car in October 2019 and occasionally called and inquired about our satisfaction and performance of out I'll start with Jamie Fielding, he sold me the car in October 2019 and occasionally called and inquired about our satisfaction and performance of out 2020 Soul. When we went for service on 1/17/20 he came out to say hello. Next, Lance Gansky saw I was waiting for Chris Hansen, my assigned adviser, who was busy and Lance invited me into his office and signed me in. He also noticed my Army hat and thanked me for my service. Finally Chris Hansen, was great he went over the bill and explained everything that was done. It was obvious to me they are all on the same team, that being customer service and satisfaction. My personal note, I usually take reviews with a grain of salt, because people complain about trivial things. I have been a customer since 2017. I was very happy then and this review today is a good reason why I bought my second vehicle from Jenkin's Kia of Ocala. More

Excellent set We had a very good experience taking our Kia in for service. Callie was very thorough in her explanation of what needs to be done on our car. We had a very good experience taking our Kia in for service. Callie was very thorough in her explanation of what needs to be done on our car. More