Jenkins Kia of Ocala - Service Center

OK But Not Outstanding Adequate job done. But per usual service staff try to "upsell" things that are not needed. And in the Sales area, representative told my spouse t Adequate job done. But per usual service staff try to "upsell" things that are not needed. And in the Sales area, representative told my spouse that he could do something about our lease that I know is not possible. Pure ploy to try to talk us into a new vehicle. More

First class Service Department. Took my 2020 Soul in for its first oil change. Quick checkin and service was done promptly. Jenkins Kia has customer service down to a science. its first oil change. Quick checkin and service was done promptly. Jenkins Kia has customer service down to a science. More

Callie and Lance provided excellent, professional service while I had my Kia Soul serviced. Thanks for being open. I will definitely continue to use for all needs. while I had my Kia Soul serviced. Thanks for being open. I will definitely continue to use for all needs. More

The sales and service people are friendly and prompt. They answered all of my questions and provided me with a bottle of water. I plan to use Jenkins Kia again in the future. They answered all of my questions and provided me with a bottle of water. I plan to use Jenkins Kia again in the future. More

Put a new windshield in and changed the oil in a timely manner. Happy with service and was given a loaner car which was very convenient manner. Happy with service and was given a loaner car which was very convenient More

Fixing Apple CarPlay and Checked in by Nicholas who was pleasant and professional. Looked after by Chris Hansen who kept me informed. A needed alignment was performed. Additio Checked in by Nicholas who was pleasant and professional. Looked after by Chris Hansen who kept me informed. A needed alignment was performed. Additionally, a part needed for radio was ordered, and return service appointment scheduled. Excellent service, as usual. More

Got more than I bargained for. I got out of a used kia soul with a high percentage APR and into a new soul 2020 with a low interest rate in spite of impossible credit. Thank you, Jenkins Kia of Ocala. soul with a high percentage APR and into a new soul 2020 with a low interest rate in spite of impossible credit. Thank you, Jenkins Kia of Ocala. More

My rep knowledgeable and took care of my needs & interests. She worked with me to schedule services with my budget. Everyone very courteous. Shuttle was offered and used and very timely. interests. She worked with me to schedule services with my budget. Everyone very courteous. Shuttle was offered and used and very timely. More

My fifth KIA Soul This is the fifth KIA Soul purchased at this dealership. They constantly strive to improve on a daily bases all of their services; from Guy to Jamie This is the fifth KIA Soul purchased at this dealership. They constantly strive to improve on a daily bases all of their services; from Guy to Jamie to Ashley, that's a tough team to beat. And of course John in finance .I cant rember a service issue/question that I have had in any of my previous Soul Their service center is immaculate and their associates always helpful and friendly that they couldn't quickly resolve. More

1000 mile oil & tire rotation. Quick greeting and intake. Pleasant waiting area with refreshments. Everything completed and explained in one hour. Since I didn’t have the car washed Quick greeting and intake. Pleasant waiting area with refreshments. Everything completed and explained in one hour. Since I didn’t have the car washed, I was given a free voucher for a car wash near my home - that was unexpected but a very nice jesture! More