Jenkins Kia of Ocala - Service Center

Jenkins Kia has some great employees and service department has been exemplary. My kia is well cared for. Exceptional service. Helpful associates. Clean waiting room. department has been exemplary. My kia is well cared for. Exceptional service. Helpful associates. Clean waiting room. More

10,000 Check up Great customer service. Vehicle was fully serviced and returned clean, This was my 10,000 checkup. Callie organized the team and got the job done. Great customer service. Vehicle was fully serviced and returned clean, This was my 10,000 checkup. Callie organized the team and got the job done. More

Took my Kia Soul in for routine maintenance. I always use Chris Hansen as my service advisor. He came out and met me and things continue to go great. When vehicle was finished he let me know then brought it Chris Hansen as my service advisor. He came out and met me and things continue to go great. When vehicle was finished he let me know then brought it to me. Great service Chris and Kia of Ocala. More

Always good experience! Was concerned about bringing car in (for routine service) due to COVID issues. Jenkins Kia dealership was amazing at how they were set up for social Was concerned about bringing car in (for routine service) due to COVID issues. Jenkins Kia dealership was amazing at how they were set up for social-distancing, masks, hand wipes, sanitizing stations, and even the pens were sanitized! That made us feel relaxed. Service was ready for our car and got right to work and when done, everything was reviewed with us. Car was washed and we were on our way. Never had a bad experience as all employees are friendly (while social-distancing), patient and do a good job. Now, let's go over the lack of donuts . . . . .JK!! More

my half day at Jenkins Kia Friendly employees.. Nice waiting room Good service Only complaint is too long of a wait until vehicle is through servicing ..3.5 hrs was a bit Friendly employees.. Nice waiting room Good service Only complaint is too long of a wait until vehicle is through servicing ..3.5 hrs was a bit long in my opinion More

great service experience My impression was that the dealership was ready for me from the moment I arrived. Callie was very thorough, full of details, able to answer my questi My impression was that the dealership was ready for me from the moment I arrived. Callie was very thorough, full of details, able to answer my questions and clearly very knowledgeable about her job. She kept me informed about the progress of the service. I appreciate the courtesies extended. I came in for an oil change and discovered that there were several other elements of service needed. While the sales guy introduced himself, I made it quite clear that I'm not interested in trading at this time. More

Service First time for any Service at this Dealership.Drove in without an appointment for an oil change. Had a doctor appointment and had some time before I First time for any Service at this Dealership.Drove in without an appointment for an oil change. Had a doctor appointment and had some time before I needed to be back home. Was in and out quickly. Thank You for your prompt courteous attention. F More

Upon arrival, Lance immediately greeted me and wrote up my car for service before my scheduled appointment time. Very friendly and professional. Service only took about an hour and the work done was explai my car for service before my scheduled appointment time. Very friendly and professional. Service only took about an hour and the work done was explained to me in good detail by Callie. I love my Sportage!❤ More

As always, Jenkins takes good care of my car. Today I had Ashley, as I was early and she was the only rep in at 7:15 AM. Ashley is outstanding and a great representative for Jenkins. She is a wonderful young Ashley, as I was early and she was the only rep in at 7:15 AM. Ashley is outstanding and a great representative for Jenkins. She is a wonderful young lady and very pleasant to work with. More

Back second time for my new car. 2020 Kia Forte. Temp guage keeps raising up for no reason. Can’t seem to find the problem. Happen again yesterday went to the half way mark for no apparent reason. I chec guage keeps raising up for no reason. Can’t seem to find the problem. Happen again yesterday went to the half way mark for no apparent reason. I checked on line and found out this was a problem with 2019 Kia Forte, seems the problem is still happening. Hope this is solved soon! Bill Reese More