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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,312 Reviews

1,312 Reviews of Jenkins Kia of Ocala - Service Center

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June 03, 2020

GREAT SERVICE AT JENKINS KIA I took my Kia in for it's 30,000 mile oil change and got some new wipers too. Did you know that they are warranted for a whole year? Yep, They sure ar More

by markmarkbaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Spofford
Jun 05, 2020 -

Jenkins Kia of Ocala responded

We appreciate you allowing us to serve you!

June 02, 2020

Just moved to Florida. I think the prices are high but I will check the website from now on before I come in as Callie suggested More

by lonelu
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
Jun 05, 2020 -

Jenkins Kia of Ocala responded

We truly appreciate your honest feedback! We look forward to serving.

May 31, 2020

Mackenzie is the greatest addition to Jenkins Kia of Ocala! I came in for an oil change and a warranty inspection on my 2017 Forte because my warranty was soon to end and he made me the greatest offer t More

by THAT GIRL
Recommend Dealer
Yes
Employees Worked With
Mackenzie Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Koehler
Jun 01, 2020 -

Jenkins Kia of Ocala responded

We are delighted to know Mackenzie did an exceptional job! We would love to speak with you to get any additional feedback you have for us to better serve you. Please contact us at your earliest convenience. Thank you kindly, Anjolee Blount Customer Relations Manager

May 29, 2020

GREAT DEALERSHIP, GREAT PEOPLE! I always look forward to coming to get my car serviced. Nick is so nice, he takes me back to work. Callie is so awesome.. More

by chucksjoy5755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Callie Zimmerman
Jun 05, 2020 -

Jenkins Kia of Ocala responded

We truly appreciate you entrusting us with the maintenance of your vehicle!

May 29, 2020

Timely service, Very courteous staff, fair prices, thorough recommendations regarding my service needs. I would recommend this service to others in a flash. Thank you. More

by Chickadee
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
Jun 05, 2020 -

Jenkins Kia of Ocala responded

Thank you for the great review!

May 28, 2020

Lance was excellent and was very professional and courteous I had my car washed and it rained. Lance was kind enough to give me another voucher for another wash Thank You Lance for the care yo More

by genco1818
Recommend Dealer
Yes
Employees Worked With
Mitch Thompson, Callie Zimmerman, Jaevon Johnson, Lance Gansky, Richard Lowe
Jun 05, 2020 -

Jenkins Kia of Ocala responded

It is our pleasure to serve you!

May 27, 2020

very pleasant always a pleasure , dealership is always clean and the staff is always accommodating and friendly.nice waiting room and very nice condiments . always More

by cadyshackbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Martinez, Lance Gansky, Guy Rodas, Todd Spofford, Brittney Cron
May 29, 2020 -

Jenkins Kia of Ocala responded

It’s our pleasure to serve you as a part of our family!

May 23, 2020

Service for lean burn code Being a mechanic myself, I would have liked someone to explain to me why it took 2 days to change out an o2 sensor and an oil pan gasket. Those two it More

by laurel3151
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman, Ashley Sanchez
May 25, 2020 -

Jenkins Kia of Ocala responded

Thank you for taking the time to review your experience! Unfortunately it seems that a part had to be ordered for the vehicle which led to the longer than expected wait time. We look forward to assisting you with any future vehicle needs!

May 23, 2020

good service Very friendly and helpful associates in all of the departments. Wait time was longer this visit but waiting area was comfortable and associates check More

by lafnmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warner, Chris Hansen, Guy Rodas
May 25, 2020 -

Jenkins Kia of Ocala responded

Thank you for the positive feedback! We will be sure to send you our a Soapy’s voucher for the inconvenience.

May 22, 2020

Great service. They did a very good job with my service. I was completely satisficed. Callie did a great job in telling me what the service people were doing with my More

by Lou437c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Callie Zimmerman, Oscar Martinez
May 25, 2020 -

Jenkins Kia of Ocala responded

Thank you for the five-star review!

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