Jenkins Kia of Ocala - Service Center

I want to commend Lance Gansky in the service department. It does not go unnoticed when an employee goes above and beyond in customer service. I have been coming here since 2018 and Lance has always been cou It does not go unnoticed when an employee goes above and beyond in customer service. I have been coming here since 2018 and Lance has always been courteous, helpful, and authentic. I can tell he really cares about his customers. KIA is lucky to have such a valuable employee. More

Excellent service from the very beginning. Easy to make appointment and then drop off was efficient and simple. The car was ready exactly when promised! appointment and then drop off was efficient and simple. The car was ready exactly when promised! More

We always have a great experience when having our Optima serviced at Jenkins Kia. We were able to schedule a recall appointment immediately, when we arrived we were greeted by a wonderful service manager a serviced at Jenkins Kia. We were able to schedule a recall appointment immediately, when we arrived we were greeted by a wonderful service manager and overall it was an excellent experience. Our car was ready before the estimated time and they kept us updated on the progress. Overall a wonderful experience. We've never had any problems or issues with this service department. More

Everyone was helpful and friendly. I brought my Telluride in for a battery replacement and ended up with a new Telluride. I was made an offer that I couldn't pass up. Thamk you in for a battery replacement and ended up with a new Telluride. I was made an offer that I couldn't pass up. Thamk you More

Very good people to deal with. We only had to deal with service dept. Did not buy a car. We always just do servicing. Thanks service dept. Did not buy a car. We always just do servicing. Thanks More

Service was great. In and out within an hour and even washed the car. Thank you for the gift of the batteries for my key on the anniversary of the car. washed the car. Thank you for the gift of the batteries for my key on the anniversary of the car. More

Callie was helpful and courteous with me at my appointment. She is very knowledgeable when it comes to service. I requested my battery check details and she promptly delivered them to me. appointment. She is very knowledgeable when it comes to service. I requested my battery check details and she promptly delivered them to me. More

I always get great service at Kia.Callie is great help. Every one is very friendly and helpful.Dont mind waiting there until my car is ready. Every one is very friendly and helpful.Dont mind waiting there until my car is ready. More

I have been doing business with this dealership for quite a few years now. This is my fourth Soul, I would never go to anyone else. They treat everyone with respect and are extremely Friedan down helpful. a few years now. This is my fourth Soul, I would never go to anyone else. They treat everyone with respect and are extremely Friedan down helpful. More

Helpful, took care of questions, explained what service was done. Check in was easy as was the payment process.. Will see you next time for service. Items done were all done right. was done. Check in was easy as was the payment process.. Will see you next time for service. Items done were all done right. More