Back

Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,301 Reviews

1,301 Reviews of Jenkins Kia of Ocala - Service Center

Sort by
February 22, 2024

Staff were kind and very helpful. They were able to service my car timely for the routine maintenance. The facility is clean and refreshments provided. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Falkenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, Cristina Rosario, Joseph Cabera, Joshua Mills
Feb 24, 2024 -

Jenkins Kia of Ocala responded

We are pleased to hear that you had a positive experience with us at Jenkins Kia of Ocala. Thank you for your kind words and for choosing us for your car maintenance needs. We look forward to serving you again in the future.

February 17, 2024

People were courteous and friendly, always willing to help. Answered questions on a professional manner. More

by scorralbenkhalek1604
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Jenkins Kia of Ocala responded

Thank you for your high rating. We appreciate your support.

February 07, 2024

Everytime I come in for service the staff is extremely helpful and courteous. They take the time to go over everything with me and remain in contact throughout the process. More

by Cindyr31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig small
Feb 08, 2024 -

Jenkins Kia of Ocala responded

Thank you for your patronage and feedback.

February 03, 2024

From notice our vehicle was due for service to the check in process, and the explanation after the service was complete was excellent. More

by AJMG81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Baroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ, Joshua Mills
Feb 08, 2024 -

Jenkins Kia of Ocala responded

We know that you are the reason we are here. Thank you for the FIVE-STARS.

January 25, 2024

Check Engine Light came on. Craig got in the next day, diagnosed the problem, fixed the issue and even got my oil and filter changed. I was in and out in about 2 hours. Thank More

by Tom R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Small
Jan 30, 2024 -

Jenkins Kia of Ocala responded

Tom, thank you for taking the time to tell us about your experience. We appreciate the Five-Star Review.

January 19, 2024

Best service advisor always helpful and professional! Knew that I had to leave at a specific time and was able to make it happen. Always smiling and does what he can to make the customer feel valued! More

by jslugger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Jenkins Kia of Ocala responded

We appreciate your Five-Star review.

January 15, 2024

Everything went smoothly except I waited over thirty minutes for the car, after I arrived back at the dealership after receiving a call the car was ready. I suggest a call is not placed to the customer More

by Dbrakefield28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hanson
Jan 18, 2024 -

Jenkins Kia of Ocala responded

We apologize our service department called you before the car was ready. We appreciate your feedback.

January 10, 2024

Easy to make appointment online. Easy check in. Courteous and friendly staff. Work performed in a timely manner. Clean waiting area with an assortment of drinks and packaged snac More

by Crowned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Small
Jan 18, 2024 -

Jenkins Kia of Ocala responded

Thank you got your patronage and feedback.

January 07, 2024

Super Friendly and quick service for oil change . Great experience and will be back as always. More

by Kxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 18, 2024 -

Jenkins Kia of Ocala responded

We appreciate your Five-Stars. Thank you for your high rating!!!

December 28, 2023

This is a great place to be while your vehicle is being serviced, etc! The Staff are extremely pleasant to deal with and they make you feel at home while you are waiting! More

by chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Mills
Dec 29, 2023 -

Jenkins Kia of Ocala responded

You are the reason we are here! Thank you for your FIVE-STAR review.

...
5
...