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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,310 Reviews

1,312 Reviews of Jenkins Kia of Ocala - Service Center

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December 31, 2020

The service was excellent, timely, and professional as well as the hospitality shown. Will recommend this dealer to all my friends as a top-notch dealership. More

by buddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Baroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Gansky
December 30, 2020

Chris always advises me on what my vehicle needs and every one else is very professional. Also love the car wash when service is done. More

by Jessica49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Dec 30, 2020 -

Jenkins Kia of Ocala responded

Thank you for the positive feedback! It is our pleasure to serve you!

December 23, 2020

I never have any issues with service here. Chris always takes good care of me. While I am waiting, I usually look at cars, and Mckenzie is always helpful and personable. More

by dds1way
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hansen
Dec 23, 2020 -

Jenkins Kia of Ocala responded

We appreciate you allowing us the opportunity to serve you!

December 23, 2020

Your staff is always attentive and friendly. I never have a problem with the service department. They always do what they say they’re going to do. And even go beyond. More

by garypowell3600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Callie Zimmerman, Chris Hansen
Dec 23, 2020 -

Jenkins Kia of Ocala responded

Gary, We appreciate your continued support. We look forward to assisting you with any future vehicle needs!

December 18, 2020

Very quick, very kind, very proper. Really appreciated the level of care given and the appreciation of others time. I was in and out quick and was notified, while waiting, when my car would be ready. Gr More

by RMMYMRTN82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anjolee Blount, Chris Hansen
Dec 18, 2020 -

Jenkins Kia of Ocala responded

Thank you for the great feedback!

December 17, 2020

The service department vehicle drop off area was clean and well maintained. I received immediate attention when I arrived to drop off my vehicle. All services were explained to me and I was given an estim More

by fitzy55bd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage Ball, Cristina Rosario
Dec 18, 2020 -

Jenkins Kia of Ocala responded

We appreciate you taking the time to share this positive review! We look forward to serving you with any future vehicle needs!

December 12, 2020

Your Service Dept was courteous and looked into my problem explaining in detail what could be done regarding my passenger side mirror issue. My oil change was was done in a timely manner. More

by dhoblin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lance Gansky
Dec 15, 2020 -

Jenkins Kia of Ocala responded

Thank you for taking the time to share this positive review! We appreciate the kind words!

December 11, 2020

As usual, Jenkins KIA and Callie Zimmerman provided excellent service. Callie kept me informed during the service process and was very helpful when it was discovered that I needed new tires. I always More

by martha123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
Dec 15, 2020 -

Jenkins Kia of Ocala responded

It is always our pleasure to serve you! Thank you for allowing us to assist you!

December 10, 2020

Went in for a free oil change. Everything went as promised, actually got out about 10 minutes earlier then promised. I was treated no different then any other client even though i had a free coupon. More

by Boboe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Thompson, Richard Lowe
Dec 15, 2020 -

Jenkins Kia of Ocala responded

We pride ourselves on excellent customer service and are proud to know our team provided you with just that! Thank you for allowing us to serve you!

December 08, 2020

We pulled up and they helped us right away!! So very nice there!! We waited less then 40 minutes for the 40,000 maintenance... love this place!!!! More

by Cntrygrl926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage Ball
Dec 09, 2020 -

Jenkins Kia of Ocala responded

Thank you for the positive review! It is our pleasure to serve you!

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