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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,310 Reviews

1,310 Reviews of Jenkins Kia of Ocala - Service Center

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January 27, 2021

Great Intake experience with Alex and Service Advisor Gage Ball. Service Manager Lance Gansky greeted me and took time to see how I'm doing in addition to asking about the car and the service. More

by barryk21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex did the intake and initial inspection. Attentive, polite, and listened., Lance Gansky, Gage Ball
Jan 30, 2021 -

Jenkins Kia of Ocala responded

We are delighted to know our team rovided you with a 5-star experience! Thank you for the great review!

January 26, 2021

Brought my daughter's vehicle in for service, and to have what I thought was a possibly expensive problem, but Chris fixed the problem as I was explaining it to him. That was great. And then the service was More

by degraff4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Jan 30, 2021 -

Jenkins Kia of Ocala responded

We are happy to know our team was abole to asist you. Thank you for allowing us to serve you!

January 19, 2021

Friendly staff. Service was great.Brian the service advisor was great. Showed me around the waiting area. Service was completed on time . all good thanks More

by Turtlemkc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Russell
Jan 22, 2021 -

Jenkins Kia of Ocala responded

Thank you for taking the time to review your experience! We appreciate the positive feedback!

January 16, 2021

Great service, friendly employees who are knowledgeable and practiced COVID safety measures. Callie kept me informed and I was comfortable in the waiting room. Appreciate the complimentary car wash. More

by pbevan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
Jan 19, 2021 -

Jenkins Kia of Ocala responded

We truly appreciate you taking the time to share this positive review. We look forward to assisting you with any future vehicle needs!

January 16, 2021

I was very pleased with the attention Callie provided me. She took care of all my needs and kept me informed. She new my vehicle so well she said this may have happened and that was my problem. The servic More

by llamalisarn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix and Joe were both very good drivers., Callie Zimmerman
Jan 19, 2021 -

Jenkins Kia of Ocala responded

Thank you for the great review! It is our pleasure to serve you!

January 03, 2021

Chris Explained all the service information and he was very courteous. Lance helped check me out when my service representative Chris was handling another customer. Attention to customer service clearly More

by Jjbay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Gansky, Chris Hansen
Jan 04, 2021 -

Jenkins Kia of Ocala responded

Thank you for the great review! We know that our clients are the reason we are here. We look forward to assisting you with any future vehicle needs!

January 01, 2021

Service Dept was amazing...they fit me in and took care of my car with professionalism...very friendly staff...would recommend them to anyone who needs work on their car More

by gollar98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage Ball
Jan 04, 2021 -

Jenkins Kia of Ocala responded

We truly appreciate the great review!

January 01, 2021

Service and efficiency were very good. I used to get a complimentary car wash with service but I guess they don't do that any more. More

by tewickh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Spofford
Jan 04, 2021 -

Jenkins Kia of Ocala responded

Thank you for taking the time to review your experience! We have been limiting the amount of in-store car washes that we complete, but always have wash voucher's available for you to do at your convenience. Please reach out to us with your best contact information so we can get one sent your way.

Jan 04, 2021 -

tewickh responded

I will edit my review if I get a wash voucher. My name is Timothy Wickham and you should have my contact information on file to be able to mail me that voucher. As of today 02/04/21 (1 month after initial response) I have not received a voucher.

December 31, 2020

The service was excellent, timely, and professional as well as the hospitality shown. Will recommend this dealer to all my friends as a top-notch dealership. More

by buddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Baroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Gansky
December 30, 2020

Chris always advises me on what my vehicle needs and every one else is very professional. Also love the car wash when service is done. More

by Jessica49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Dec 30, 2020 -

Jenkins Kia of Ocala responded

Thank you for the positive feedback! It is our pleasure to serve you!

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