Jenkins Kia of Ocala - Service Center

While our service rep was on break, another service rep named Joseph Cabrera answered all of our questions and offered excellent advice and customer service. The young man who met us in the service bay ne named Joseph Cabrera answered all of our questions and offered excellent advice and customer service. The young man who met us in the service bay needs additional training regarding greeting customers, making eye contact and making people feel welcomed and important to the dealership. More

Always great team work, great working with callie, always very helpful and knowledgeable of parts and work, will continue to choose kia for parts and service. very helpful and knowledgeable of parts and work, will continue to choose kia for parts and service. More

I got my car in time that was quoted. Was advised about an emission problem after showing article from dealer, and was told the part needed was ordered and will be no charge to return to have it put in my an emission problem after showing article from dealer, and was told the part needed was ordered and will be no charge to return to have it put in my car. Carole More

Friendly & accommodating staff, great job on car and in good time, too. Able to wait in nice area with excellent cocoa! Always a pleasant experience; thank you. good time, too. Able to wait in nice area with excellent cocoa! Always a pleasant experience; thank you. More

A last minute tire blow out derailed Saturday plans, but you all worked to get the day back on track without an appointment. Thank you so much for getting us taken care of! We appreciate it. you all worked to get the day back on track without an appointment. Thank you so much for getting us taken care of! We appreciate it. More

My experience last time was not so good, but Callie sure made up for it this time. All around she was right on top of everything! She made sure to keep me posted from beginning to end and I more than apprec made up for it this time. All around she was right on top of everything! She made sure to keep me posted from beginning to end and I more than appreciated the great service she gave me!!! More

Kept me updated and told me when my car would be ready Also gave me free car wash and the waiting room had snacks and water for my convenience ready Also gave me free car wash and the waiting room had snacks and water for my convenience More

Callie is the only service person we see anymore for both of our cars. She's wonderful and can always get things done! She is kind, courteous, and well engaged with her customers. It is always a joy to see h of our cars. She's wonderful and can always get things done! She is kind, courteous, and well engaged with her customers. It is always a joy to see her. More

Able to get my car into the service dept. with little notice. They jumped on it and I was out and able to drive it home in short order. My dealings were with the service dept. This will be my new Kia notice. They jumped on it and I was out and able to drive it home in short order. My dealings were with the service dept. This will be my new Kia service center. More