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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,310 Reviews

1,310 Reviews of Jenkins Kia of Ocala - Service Center

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August 07, 2021

Great service. Great people. I drive 30 miles because they are so easy to work with and I trust them with my wonderful kia vehicle. More

by gramegee
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
Aug 09, 2021 -

Jenkins Kia of Ocala responded

We are so happy to hear our service team was able to help you out! We are always happy to hear when our customers leave satisfied!

August 03, 2021

I mixed up my appointment date. I showed up on the wrong day for my service. They said no problem, put in the rotation and i was done in no time at all. Great folks, great service. More

by r.gaudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabio Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina Rosario, Samantha Desrosier
Aug 04, 2021 -

Jenkins Kia of Ocala responded

We are happy to know we were able to assist you! Thank you for the wonderful review!

July 31, 2021

Every time we visit the staff is very friendly . The servive managers work to get us in and out as quickly as possible. Good Job! More

by stormyone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Szylin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Callie Zimmerman, Dustin Johnson
Aug 02, 2021 -

Jenkins Kia of Ocala responded

Thank you for the outstanding review and we are happy to hear that our Service Manager has been able to assist you !

July 29, 2021

When assisted by Joseph every visit is surprise free! With his knowledge of the extra vehicle coverage we bought when we purchased the car we know we will pay only what we truly owe.. Previous visits wit More

by Photo Gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cabera
Jul 30, 2021 -

Jenkins Kia of Ocala responded

Thank you for sharing your experience and we are very pleased to hear Joseph was able to assist you!

July 28, 2021

recall on a part. Was very impressed Everyone was very polite and courteous. Very clean! We were using Bill Bryan Kia. From now on we will be using Jenkins. More

by wolfnglo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cabera
Jul 30, 2021 -

Jenkins Kia of Ocala responded

Thank you for the glowing review . We are pleased to be able assist amazing customers like you .

July 28, 2021

Callie was as always very nice and helpful informed me at every step of the way i will return as i do all this years More

by nofarbabygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
Jul 30, 2021 -

Jenkins Kia of Ocala responded

Thank you for the great review !

Jul 30, 2021 -

nofarbabygirl responded

Happy too the service department and Callie who is with me from the 1st car I bought are wonderful!!!!!!

Jul 30, 2021 -

Jenkins Kia of Ocala responded

Wow! That is great! Thank you for continuing to choose us and very happy that Callie has made a lasting impression.

July 17, 2021

Excellent service. Took my Sorrento for a check before heading on a trip. Everything checked out fine except the battery. It was almost dead. Replaced it. Looking forward to a trouble free drive. More

by BensonLane
Recommend Dealer
Yes
Employees Worked With
Joseph Cabera
Jul 17, 2021 -

Jenkins Kia of Ocala responded

Thank you for you positive feedback ! We look forward to assisting you in the future!

July 16, 2021

Very caring treatment by service manager and service rep Joe Cabrera. I didn’t have an appointment but my steering was clunking. They accommodated us. More

by Marthageaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager but I don’t know his name., Joseph Cabera
Jul 16, 2021 -

Jenkins Kia of Ocala responded

Thank you for the kind words and we are pleased to hear Joe was able too assist you!

July 15, 2021

I have always had excellent service at Kia of Ocala. They go above and beyond to make everything go smoothly. Lance has always helped me out whenever I have a problem. More

by cheryl mulhern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Gansky, Samantha Desrosier
Jul 15, 2021 -

Jenkins Kia of Ocala responded

Cheryl, it is great to hear that our service team was able to assist you! We always love to hear when our customers are satisfied.

July 13, 2021

Love this service department!! People are always so nice and helpful!! They answer all questions with your car and go over it with you always More

by Cntrygrl926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman, Gage Ball, Cristina Rosario
Jul 13, 2021 -

Jenkins Kia of Ocala responded

We are pleased to hear you have had a great experience with our service department. Thank you for the kind words and we look forward to assisting you in the future!

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