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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,310 Reviews

1,310 Reviews of Jenkins Kia of Ocala - Service Center

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September 07, 2021

Service center is quick and efficient. Employees are always friendly and helpful. If I have an issue there is always someone available to answer questions. More

by Gingersnap43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
Sep 09, 2021 -

Jenkins Kia of Ocala responded

We are pleased to hear your experience was one to remember! Thank you for the outstanding review

September 06, 2021

I went in to the dealership because I had a low tire pressure warning light. Samantha kept me informed about how long it would take to check and repair the tire. More

by eahartmann
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samantha Desrosier
Sep 06, 2021 -

Jenkins Kia of Ocala responded

Thank you for the great review, we are very happy to see that Samantha was able to give you an outstanding experience!

August 31, 2021

Great service, great staff members who make you feel comfortable by asking you what you would like done as well as explaining the process for your vehicle. My vehicle is fixed and runs well. More

by Jessica49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman, Lance Gansky, Cristina Rosario, Joseph Cabera
Aug 31, 2021 -

Jenkins Kia of Ocala responded

Jessica, We thank you for sharing your great experience! At Jenkins Kia Of Ocala we pride ourselves in exceptional customer service and love hearing from customer like you!

August 26, 2021

Friendly service…we were greeted as soon as we arrived at service department. More

by Tellie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 28, 2021 -

Jenkins Kia of Ocala responded

Tellie- Thank you for taking the time to leave a positive review!

August 25, 2021

Josh was my service advisor, and he kept me up to date continuously while I waited for my vehicle. I was very pleased with my experience More

by sherilee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 25, 2021 -

Jenkins Kia of Ocala responded

Sherilee, Thank you for sharing your positive experience with Josh in our service department. It is a pleasure to assist valued customers like you!

August 21, 2021

Everyone And service department deserves five stars across-the-board. Very kind very helpful explain things thoroughly More

by Rnoriega72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Stewart horn, and the young lady in the service office
Aug 23, 2021 -

Jenkins Kia of Ocala responded

Thank you for the wonderful review!

August 20, 2021

The service person who dealt with me was so kind and professional, knew what he was doing and had all the answers to my questions, I think his name was Joshua More

by mckaylee.simpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Aug 23, 2021 -

Jenkins Kia of Ocala responded

Thank you for sharing your positive experience! We are pleased to hear Josh was able to assist you in our service department!

August 18, 2021

Great service on oil change, tire rotation.Thanks for Great service on oil change, tire rotation. Thanks for the car wash! Relaxed atmosphere. Thorough More

by Scarbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry. Don’t know names, Samantha Desrosier
Aug 19, 2021 -

Jenkins Kia of Ocala responded

Thank you for sharing your recent experience with us!

August 17, 2021

First time there ...even though I did not have an appointment ..I was greeted quickly and my problem was handled quickly I was very pleased with the service More

by Rolltideocala
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman, Lance Gansky
Aug 18, 2021 -

Jenkins Kia of Ocala responded

Thank you for the positive feedback and being a valued customer!

August 13, 2021

Had a great experience as usual, nothing to complain about except maybe 2 hours is a bit long for an oil change, other than that everything was fine! More

by chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Gansky, Samantha Desrosier
Aug 15, 2021 -

Jenkins Kia of Ocala responded

We appreciate the feedback and do apologize for the wait ! Thank you for being understanding ! If you have anything we can assist you with please give me a call . 352-620-2045 Amanda Sias Customer Relations Manager

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