Jenkins Kia of Ocala - Service Center

Everyone was very efficient and kept me informed throughout the whole process. When I asked to have something added they were able to do it within a short time. throughout the whole process. When I asked to have something added they were able to do it within a short time. More

Fabulous service. Staff courteous and experienced. Kia us the true example and definition of customer service us the true example and definition of customer service More

Great service, Josh made feel right at home. Service was quick and waiting area was fantastic. quick and waiting area was fantastic. More

Great salesman Jaevon Johnson who I purchased my 2018 soul+. Honest and helped after the sale. Service department Joesph gave great service and fixed my problem quickly. Great employees and would recomme soul+. Honest and helped after the sale. Service department Joesph gave great service and fixed my problem quickly. Great employees and would recommend this dealership to anyone. More

I like the friendly atmosphere along with the careful attention to the service on my Kia. attention to the service on my Kia. More

I am always impressed with the quality of the service and how nice everyone is. how nice everyone is. More

Excellent service. I always ask for Callie. Also, had interaction with the Parts Dept. for batteries for the key fob. Don't know the names, but both gentlemen were extremely helpful. interaction with the Parts Dept. for batteries for the key fob. Don't know the names, but both gentlemen were extremely helpful. More

Excellent service! Lance went the extra mile making me feel safe about COVID while waiting for my car. No surprises, just excellent service as usual. feel safe about COVID while waiting for my car. No surprises, just excellent service as usual. More

Great service and attentive staff. Mark checked with me frequently while I waited and kept me informed. He made the service appt pleasurable. I would prefer him as my consultant from now on frequently while I waited and kept me informed. He made the service appt pleasurable. I would prefer him as my consultant from now on More

I typically do not leave reviews because I think it's a waste of time. However with the terrible experience my mother had at this service department I figured I should warn some others to stay away.. Staff waste of time. However with the terrible experience my mother had at this service department I figured I should warn some others to stay away.. Staff in the service department were rude. Sales wouldn't leave her alone about trading in her 2021 soul that doesn't even have 6k miles on it yet. She's 76 years old, lives alone and doesn't know any better. She entered the dealership looking to have a tire patched (that she has coverage on) and a simple oil change. By the end of it all she was told the tire couldn't be repaired and that she would need to by two tires in order to keep her warranty! I told her to just get the oil change finished up and I'd take her car somewhere else to have the tire patched. Which by the way, they patched with no issues! More