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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,309 Reviews

1,309 Reviews of Jenkins Kia of Ocala - Service Center

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December 20, 2021

Great experience, Teresa was awesome! Happy Holidays to everyone! Love my new Kia Forte. Yay! More

by dalymusic5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa
Dec 27, 2021 -

Jenkins Kia of Ocala responded

Thank you for taking the time to leave an outstanding review , we appreciate your feedback and wish you happy holidays! Sincerely, Amanda Sias Customer Relations Manager 352-620-2045 EXT 3966

December 20, 2021

On Friday the 17th of December I had a 11:00 appointment. I arrived and was personally welcomed by a Service Department representative. After pictures were taken I went in to talk to Abriel Archer, and exp More

by Ed Berube
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abriel Archer
Dec 27, 2021 -

Jenkins Kia of Ocala responded

Ed- Thank you for leaving us a review in regards to your recent service visit, we are happy to hear Abriel was able to give you customer service to remember. Thank you for choosing us as your dealership! Amanda Sias Customer Relations Manager 352-620-2045 EXT 3966

December 18, 2021

Even tho I was unable to make an appointment for service , due to aa unexpected family emergency trip Jenkins squeezed me in and I only spent 90 minutes start to finish More

by larryandgay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Leonardi
Dec 19, 2021 -

Jenkins Kia of Ocala responded

Thank you for sharing your experience - we are happy to hear we were able to assist you in our service department . Thank you for choosing us! Sincerely, Amanda Sias Customer Relations Manager 352-620-2045

December 12, 2021

excellent service. However, making me type 15 words for a comment is not the best way to get me to participate in any more surveys! More

by terryviolette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Jenkins Kia of Ocala responded

Thank you for taking the time to leave a review, we apologize that our survey responses require at least 15 words to be written. If you have any future questions or concerns please feel free to contact me for assistance. Sincerely, Amanda Sias Customer Relations Manager 352-620-2045 EXT 3966

December 02, 2021

Great timing and service as always at you dealership. Will return and reccomend people to you folks. Bill Crossen Ocala More

by Bill Crossen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage Ball, Joseph Cabera
Dec 03, 2021 -

Jenkins Kia of Ocala responded

Bill- Thank you so much for sharing your positive experience with our service department, we look forward to assisting you in the future! Amanda Sias Customer Relations Manager 352-620-2045 EXT 3966

November 25, 2021

Over the past couple of years I had almost all positive experiences with the service center. The past couple of times with Joseph Cabera have been very smooth sailing. I feel very comfortable taking my car More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cabera
Nov 26, 2021 -

Jenkins Kia of Ocala responded

Ben- Thank you for sharing your positive experience with Joseph in our service department! We appreciate you for taking the time to share your experience and happy to hear you love the Raspberry Mochas!

November 21, 2021

Callie Zimmerman is very friendly and really knows what she's doing. We love her! More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
Nov 22, 2021 -

Jenkins Kia of Ocala responded

Randy- Thank you for taking the time to leave a review, We are happy to hear Callie made your service visit one to remember. Amanda Sias Customer Relations Manager 352-620-2045

November 19, 2021

Appreciated Callie's quickness to check my car in in the bay even though she was almost ready to leave. Joshua was prompt to check me in for service. He thoroughly explained what was being done with my veh More

by cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua, Callie Zimmerman
Nov 22, 2021 -

Jenkins Kia of Ocala responded

Cindy- We are pleased to hear not only one but two of our employees were able to assist you in our service department. Thank you for taking the time to leave an outstanding review and we look forward to assisting you in the future! Amanda Sias Customer Relations Manager 352-620-2045

November 18, 2021

Everyone is very friendly. Joseph takes good car of my car. You don’t have many new cars to look at! More

by pslwoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cabera
Nov 19, 2021 -

Jenkins Kia of Ocala responded

Thank you for taking the time to leave a review and happy to hear Joseph was able to assist you in our service department, we do apologize for low inventory due to chip shortages.

November 11, 2021

The personnel we have dealt with on each of our visits have been pleasant and professional. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Brooks Mill
Nov 15, 2021 -

Jenkins Kia of Ocala responded

Steve- Thank you for sharing your positive experience at the dealership.

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