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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,309 Reviews

1,309 Reviews of Jenkins Kia of Ocala - Service Center

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February 13, 2022

They answered my questions and were friendly and my car was ready quickly and all the paperwork was done so all I had to do was sign and go More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Leonardi
Feb 14, 2022 -

Jenkins Kia of Ocala responded

Lynn- We are happy to hear that our dealership provided you with an excellent experience , thank you for taking the time to leave us a positive review!

February 12, 2022

Staff is friendly, helpful and knowledgeable. Service was efficient and very professional. Waiting area clean, inviting and refreshments great. Car was cleaner than when I brought it in More

by Fran0829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 14, 2022 -

Jenkins Kia of Ocala responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

February 12, 2022

I was very happy with my service writer. He was friendly, kind, helpful and informative. We shared stories and I thoroughly enjoyed my visit. More

by Charlotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boyd Yost
Feb 14, 2022 -

Jenkins Kia of Ocala responded

Charlotte- We are delighted to know our team provided you with a 5 star experience. Thank you for your business and the positive review!

February 10, 2022

professional,. knowledgeable, well trained, Caring. if that is not enough then you would have to be a saint. Joshua who took care of me went above and beyond what was required of him. thank you for have More

by ron costa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
joshua
Feb 10, 2022 -

Jenkins Kia of Ocala responded

Ron- Thank you for taking the time to let us know of your excellent experience with our service advisor Joshua. We are happy to hear he went above and beyond to assist you in our service depart and appreciate the feedback! Amanda Sias Customer Relations Manager 352-620-2045

Feb 10, 2022 -

ron costa responded

thank you

February 10, 2022

Abriel Archerl was very professional and courteous. I was very pleased with my visit. Thank you, Terry Waller. More

by twaller3203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abriel Archer
Feb 10, 2022 -

Jenkins Kia of Ocala responded

Terry- We thank you for your valued feedback and are pleased to hear Abriel was able to assist you with all of your service needs. Thank you Amanda Sias Customer Relations Manager 352-620-2045

February 08, 2022

I give my Service Advisor, Theresa Leonardi 5-Stars for her service today. She not on your list in the Service Dept. If I could give her more than 5-Stars I would. More

by pheebee2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Leonardi
Feb 08, 2022 -

Jenkins Kia of Ocala responded

Thank you for your valued review on our service advisor Theresa, We are happy to hear she gave you outstanding customer service and look forward to assisting you in the future!

February 06, 2022

Everyone was very friendly and professional and helpful and explained everything thoroughly. Very pleased with the service. More

by Jschiller3
Recommend Dealer
Yes
Employees Worked With
Theresa
Feb 07, 2022 -

Jenkins Kia of Ocala responded

Thank you for your valued feedback. We appreciate your taking the time to review your recent service experience.

February 03, 2022

The best thing this dealer ever did was hire Joseph in their service department. He knows how to read the computer and make sure I get everything I need every visit. I trust Joe with my car! More

by Photo Gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cabera
Feb 04, 2022 -

Jenkins Kia of Ocala responded

Thank you for taking the time to leave us a positive review for your recent service visit, we are happy to hear Joseph was able to give you a positive experience and look forward to assisting you in the future! Amanda Sias Customer Relations Manager

January 29, 2022

All were very friendly and efficient. This worked good together for my benefit. Job well done More

by drobkia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cabera
Feb 02, 2022 -

Jenkins Kia of Ocala responded

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service! Amanda Sias Customer Relations Manager 352-620-2045 EXT 3975

January 28, 2022

Abriel Archer is great! He's not listed in the Rating section, but a 5-start for sure! Very attentive. Was in for serpentine belt replacement and it took 30 minutes less time than was estimated. Facil More

by smb1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abriel Archer, Service Dept.
Feb 02, 2022 -

Jenkins Kia of Ocala responded

Thank you for your continued business! We appreciate you taking the time to tell us about your experience and are happy to hear Abriel gave outstanding service! Amanda Sias Customer Relations Manager 352-620-2045 EXT 3975

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