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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,309 Reviews

1,309 Reviews of Jenkins Kia of Ocala - Service Center

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June 01, 2022

They are always nice and very helpful, if I have any questions they well gladly answered More

by Philip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Jenkins Kia of Ocala responded

Thank you so much for your review. Our customers are very important to us.

May 30, 2022

I would not have rated service good in the past. The service department now has all new staff. More

by jones.cindy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig, Travis Parr
Jun 10, 2022 -

Jenkins Kia of Ocala responded

Customer satisfaction is very important to us. We always like to know how we can improve.

May 28, 2022

I'm always treated with courtesy from chek in to payment. . I've been helped even with no appt. My issues are resolved. The wait area has coffee and snacks. Enjoy waiting. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cabera
Jun 10, 2022 -

Jenkins Kia of Ocala responded

We appreciate your business !!! Your 5-star review is very important to us.

May 28, 2022

as always a very good (no hassle) visit. JR worked on my vehicle and was very thorough. a professional in every sense of the word. Recall complete...Thanks Jenkins More

by waynetrpp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario, Abriel Archer
Jun 10, 2022 -

Jenkins Kia of Ocala responded

Thank you for your high rating!!! We appreciate your business.

May 18, 2022

We were taken care of by Craig Small. He was quick, responsive, polite and kept us informed. More

by lpogroski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig small
May 26, 2022 -

Jenkins Kia of Ocala responded

Thank you for allowing us to maintain your vehicle. We appreciate you high marks for Craig and our Service Department.

May 17, 2022

Excellent service, friendly staff. You can trust Brian to advise you on required or recommended services, he won't sell you a service your vehicle doesn't need! More

by Tom R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Russell
May 26, 2022 -

Jenkins Kia of Ocala responded

Tom, Thank you for your feedback. We are glad that Brian provided you with excellent service!

May 12, 2022

Brian was an amazing service advisor. I wish more people had his customer service skills. More

by cflaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
May 12, 2022

Always prompt and professional customer service. I have been a customer at Jenkins Kia for 7 years and would recommend them. More

by Jim H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022

It’s always good customer service when I come to get my car serviced by them, Joshua is the best! More

by mckaylee.simpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
May 10, 2022

Brian Russell Collins provided the best service ever! He's extremely courteous, knowledgeable and an amazing person! Many thanks. More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Russell Collins
May 26, 2022 -

Jenkins Kia of Ocala responded

Daniel, Thank you so much for your great review! We are very happy to know that Brian provided you with excellent service.

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