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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,302 Reviews

1,302 Reviews of Jenkins Kia of Ocala - Service Center

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June 05, 2022

When I bought my 2013 Optima from Jenkins Kia it was already three or four years . always taken it to Jenkins Kia to be serviced and have tons of service records to prove it. Jenkins Kia has always been More

by reneebrown2463
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Jun 10, 2022 -

Jenkins Kia of Ocala responded

We are delighted to know that our team has always provided you with a 5-star experience. Thank you for your business and the positive review.

June 02, 2022

Had quick and easy oil change. My service advisor was Joshua very helpful with my questions More

by phaidra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Jun 10, 2022 -

Jenkins Kia of Ocala responded

Our goal is to earn 5-stars from you all the time. Thank you for your business.

June 01, 2022

They are efficient and always ready to solve issues. Very glad they were open in service department on a holiday Monday. More

by bankomom60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie, Callie Zimmerman, Cristina Rosario
Jun 10, 2022 -

Jenkins Kia of Ocala responded

Thank you for allowing us to maintain your vehicle. We appreciate your business.

June 01, 2022

They are always nice and very helpful, if I have any questions they well gladly answered More

by Philip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Jenkins Kia of Ocala responded

Thank you so much for your review. Our customers are very important to us.

May 30, 2022

I would not have rated service good in the past. The service department now has all new staff. More

by jones.cindy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig, Travis Parr
Jun 10, 2022 -

Jenkins Kia of Ocala responded

Customer satisfaction is very important to us. We always like to know how we can improve.

May 28, 2022

I'm always treated with courtesy from chek in to payment. . I've been helped even with no appt. My issues are resolved. The wait area has coffee and snacks. Enjoy waiting. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cabera
Jun 10, 2022 -

Jenkins Kia of Ocala responded

We appreciate your business !!! Your 5-star review is very important to us.

May 28, 2022

as always a very good (no hassle) visit. JR worked on my vehicle and was very thorough. a professional in every sense of the word. Recall complete...Thanks Jenkins More

by waynetrpp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario, Abriel Archer
Jun 10, 2022 -

Jenkins Kia of Ocala responded

Thank you for your high rating!!! We appreciate your business.

May 18, 2022

We were taken care of by Craig Small. He was quick, responsive, polite and kept us informed. More

by lpogroski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig small
May 26, 2022 -

Jenkins Kia of Ocala responded

Thank you for allowing us to maintain your vehicle. We appreciate you high marks for Craig and our Service Department.

May 17, 2022

Excellent service, friendly staff. You can trust Brian to advise you on required or recommended services, he won't sell you a service your vehicle doesn't need! More

by Tom R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Russell
May 26, 2022 -

Jenkins Kia of Ocala responded

Tom, Thank you for your feedback. We are glad that Brian provided you with excellent service!

May 12, 2022

Brian was an amazing service advisor. I wish more people had his customer service skills. More

by cflaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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