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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,329 Reviews
Call Service Center (877) 710-8762

1,329 Reviews of Jenkins Kia of Ocala - Service Center

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September 20, 2022

Jenkins Kia of Ocala is s # 1 dealership, the customer service is excellent. Everything is centered around the customer.I would not buy a vehicle anywhere else, and I I would highly recommend Jenkins Kia. More

by Chesteen3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Small
Report | Print
Sep 21, 2022 -

Jenkins Kia of Ocala responded

We are delighted to know our team provided you with a FIVE-STAR experience. Thank you for your business and the positive review!!

September 17, 2022

They treat us fair for service and the wait is comfortable, the technician is awesome More

by Danrk78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris small
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Sep 20, 2022 -

Jenkins Kia of Ocala responded

We truly appreciate your business. We are grateful for your feedback.

September 16, 2022

Always a good experience at Kia. Beautiful waiting area, friendly people. Car is always ready in a timely manner More

by MAR52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Rooks
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Sep 20, 2022 -

Jenkins Kia of Ocala responded

We appreciate the opportunity to maintain your vehicle. Thank you for your review!

September 11, 2022

Always fast and friendly customer service. Craig was very helpful when it came to checking me in and seeing what needed to be fixed. More

by mford9034
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Small- Advisor
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Sep 13, 2022 -

Jenkins Kia of Ocala responded

Thank you for allowing us to earn your business. We are delighted to know that CRAIG gave you FIVE-star service.

September 07, 2022

EXCELLENT SERVICES! !! KEPT ME INFORMED ABOUT WHAT WAS GOING ON. I EVEN GOT TO WATCH THEM DO EVERYTHING. More

by STACEY_SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
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Sep 13, 2022 -

Jenkins Kia of Ocala responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review.

September 02, 2022

The entire process was very efficient and my service was completed on time. They explained everything and answered all questions. Great experience. More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Rook
Report | Print
Sep 05, 2022 -

Jenkins Kia of Ocala responded

Thank you for you high ratings! We appreciate your support.

August 26, 2022

Great, super service as usual! Got my serviced, took great care of me! Thanks, Josh! More

by Danajayp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Report | Print
Aug 29, 2022 -

Jenkins Kia of Ocala responded

We are delighted to know that Josh and our team provided you with excellent service. We appreciate your support!!!

August 23, 2022

Great service as usual by the friendliest service department i know and have ever worked with More

by gramegee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mackenzie Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2022 -

Jenkins Kia of Ocala responded

Thank you for your great review!!! We appreciate your wonderful comment.

August 18, 2022

I was pleased with my visit and service. Jenkins Kia representatives were very welcoming, friendly and courteous. However, the cost of a oil and filter change was quite shocking and uncomfor More

by pjjr22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Ryan Rook
Report | Print
Aug 22, 2022 -

Jenkins Kia of Ocala responded

Customer satisfaction is very important to us. We would like to hear more about your concerns about the oil change pricing. My name is Ada and I am the Customer Relations Manager. Please contact me at 352-620-2045 EXT 3977.

August 18, 2022

I never have to wait to drop my car off even if I’m early. Everything is very organized and I even received a call earlier than I thought to pick up my car from the oil change. More

by Dansteacherfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2022 -

Jenkins Kia of Ocala responded

Thank you for your high ratings. We appreciate your business.

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