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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,309 Reviews

1,309 Reviews of Jenkins Kia of Ocala - Service Center

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August 04, 2022

Very friendly fast service very pleased. This is the second Kia I’ve bought g from you and I wouldn’t go any place else More

by Ebeltz9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ada Pumarol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick in seevice
Aug 05, 2022 -

Jenkins Kia of Ocala responded

Customer satisfaction is very important to us. We are delighted to know that our team provided you with FIVE-STAR service.

July 31, 2022

Cristina Rosario was amazing & very helpful. Friday morning my car had been struck by a hit and run driver. The impact caused the car to shut off and all though the car was in driver, the tra More

by pheebee2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
Aug 05, 2022 -

Jenkins Kia of Ocala responded

We know that you are the reason we are here. Thank you for allowing us to put you at easy during a rough day.

July 30, 2022

I have always had good service and very attentive staff at Jenkins Kia. Craig Small in particular deserves kudos for his excellent customer service approach and attention to customer needs. Great job Craig More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Small
Aug 05, 2022 -

Jenkins Kia of Ocala responded

We appreciate the opportunity to maintain your vehicle. I am happy that our team gave you FIVE-STAR service.

July 30, 2022

I took my car in for an oil change and tire rotation. Joshua and the entire crew were terrific. They did everything necessary, explained all the details, and answered my questions thoroughly and profes More

by Shadowe10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Aug 05, 2022 -

Jenkins Kia of Ocala responded

We appreciate your business. Thank you for taking time to let us know that Joshua and our team gave you a five-star experience.

July 27, 2022

We only got service on our vehicle. Always clean. Great location. Had the part(s) in stock for the repair which made it very convenient. More

by Little Red
Recommend Dealer
Yes
Employees Worked With
Craig(don't know last name) in service department. He was helpful and apologetic as to our wait., Cristina Rosario, Joshua Mills
Jul 29, 2022 -

Jenkins Kia of Ocala responded

We appreciate the opportunity to maintain your vehicle!!!!

July 27, 2022

Customer representative Cristina was very courteous,informative and attentive. Dealership overall was very clean and waiting area comfortable with water,coffee and snacks to choose from. More

by eddieet21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
Jul 29, 2022 -

Jenkins Kia of Ocala responded

Thank you so much for a great review!!!

July 21, 2022

We had our car serviced for the second time and both were great experiences! Josh our service advisor was great. More

by stelers4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Jul 22, 2022 -

Jenkins Kia of Ocala responded

Thank you for allowing us to service your vehicle. We value our customers.

July 18, 2022

This dealership is very easy to work with. Craig of the service department kept me inform about what happened to my tire and they had the replacement in stock. More

by eahartmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Jayson Small
Jul 21, 2022 -

Jenkins Kia of Ocala responded

We truly appreciate your business. Thank you for your feedback!

July 17, 2022

magnificent dealership, joshua i believe his name was service rep. knowledgable and did everything he said he would do, on time.any future dealings i need will be handled by him and your great dealership More

by budsawdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Falkenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina Rosario, Joseph Cabera, Joshua Mills
Jul 21, 2022 -

Jenkins Kia of Ocala responded

Thank you for allowing us to maintain your vehicle. We appreciate the 5-star review.

July 12, 2022

The dealership was clean and modern. The staff was helpful and did what they could to make sure that everything was taken care of. The waiting area for service has a window that allows y More

by David K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Jul 13, 2022 -

Jenkins Kia of Ocala responded

Thank you so much for your five-star rating. We appreciate your business.

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