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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,308 Reviews

1,308 Reviews of Jenkins Kia of Ocala - Service Center

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August 13, 2022

I waited in their comfortable lounge. The Customer Relations officer made sure that I was aware of the shuttle service. All around pleasant experience More

by drobkia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Ryan Rook
Aug 18, 2022 -

Jenkins Kia of Ocala responded

Thank you for your feedback. Our Customer Relations Manager, Ada, is always available to help all of our customers. We are delighted to know that you had an excellent experience.

August 12, 2022

Jashua was excellent getting us checked in and our coupon applied. Time estimate for repairs was very accurate. More

by smb1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Aug 12, 2022 -

Jenkins Kia of Ocala responded

Thank you for your review. We appreciate your business.

August 12, 2022

Outstanding customer service. Courteous from beginning to end. Both Joshua and Nick assisted me and both were extremely helpful. I will definitely be back! More

by etf128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas, Joshua Mills
Aug 18, 2022 -

Jenkins Kia of Ocala responded

We appreciate the opportunity to maintain your vehicle. We are happy that Joshua, Nick and our team were able to give you excellent service.

August 12, 2022

service depart. Craig Small help me and was very courteous and helpful! my part was install in a reasonable amount of time and the mechanic was very good . jenkins h More

by Tedsny2022
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Small
Aug 18, 2022 -

Jenkins Kia of Ocala responded

Thank you for your feedback. We strive to give our customers excellent service every day.

August 07, 2022

Excellent service. Updated all through the experience. Jousha was excellent. Very happy with kia dealer. More

by Mama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Aug 10, 2022 -

Jenkins Kia of Ocala responded

We are truly happy that JOSHUA provided you with excellent service!!! Thank you for letting us know.

August 06, 2022

Excellent service. Fast service. Polite and courteous. Was a very nice experience. Would highly recommend More

by Anyatobelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Aug 10, 2022 -

Jenkins Kia of Ocala responded

We appreciate your comments. Thank you for your support.

August 06, 2022

Sad to see Cristina leave. She took great care of me!! Wish her the best More

by HURLEYGRLY12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
Aug 10, 2022 -

Jenkins Kia of Ocala responded

We thank you for taking the time to tell us about your experience!!!

August 05, 2022

Service Department was superb again by providing information; great service and being attentive to my latest service for my KIA Soul. Representatives Joshua and Craig were courteous and friendly More

by Larry Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig, Joshua Mills
Aug 10, 2022 -

Jenkins Kia of Ocala responded

We appreciate the opportunity to maintain your vehicle. Thank you for your FIVE-STAR review.

August 04, 2022

Very friendly fast service very pleased. This is the second Kia I’ve bought g from you and I wouldn’t go any place else More

by Ebeltz9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ada Pumarol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick in seevice
Aug 05, 2022 -

Jenkins Kia of Ocala responded

Customer satisfaction is very important to us. We are delighted to know that our team provided you with FIVE-STAR service.

August 04, 2022

Have always been satisfied with service at Jenkin’s Kia. Would recommend to anyone. All workers are friendly and helpful. More

by Bella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
Aug 05, 2022 -

Jenkins Kia of Ocala responded

Thank you for allowing us to earn your business. We appreciate your positive review.

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