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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,302 Reviews

1,302 Reviews of Jenkins Kia of Ocala - Service Center

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August 23, 2022

Great service as usual by the friendliest service department i know and have ever worked with More

by gramegee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mackenzie Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Jenkins Kia of Ocala responded

Thank you for your great review!!! We appreciate your wonderful comment.

August 18, 2022

I never have to wait to drop my car off even if I’m early. Everything is very organized and I even received a call earlier than I thought to pick up my car from the oil change. More

by Dansteacherfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Jenkins Kia of Ocala responded

Thank you for your high ratings. We appreciate your business.

August 18, 2022

I was pleased with my visit and service. Jenkins Kia representatives were very welcoming, friendly and courteous. However, the cost of a oil and filter change was quite shocking and uncomfor More

by pjjr22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Ryan Rook
Aug 22, 2022 -

Jenkins Kia of Ocala responded

Customer satisfaction is very important to us. We would like to hear more about your concerns about the oil change pricing. My name is Ada and I am the Customer Relations Manager. Please contact me at 352-620-2045 EXT 3977.

August 13, 2022

Easy to schedule. Everything done on time. Called when car was ready. Courteous and and efficient. Nick was new but explained everything completely. More

by jpc0928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Rooks
Aug 18, 2022 -

Jenkins Kia of Ocala responded

We appreciate your FIVE STAR review! We know you are the reason we are here.

August 13, 2022

I waited in their comfortable lounge. The Customer Relations officer made sure that I was aware of the shuttle service. All around pleasant experience More

by drobkia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Ryan Rook
Aug 18, 2022 -

Jenkins Kia of Ocala responded

Thank you for your feedback. Our Customer Relations Manager, Ada, is always available to help all of our customers. We are delighted to know that you had an excellent experience.

August 12, 2022

Jashua was excellent getting us checked in and our coupon applied. Time estimate for repairs was very accurate. More

by smb1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Aug 12, 2022 -

Jenkins Kia of Ocala responded

Thank you for your review. We appreciate your business.

August 12, 2022

Outstanding customer service. Courteous from beginning to end. Both Joshua and Nick assisted me and both were extremely helpful. I will definitely be back! More

by etf128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas, Joshua Mills
Aug 18, 2022 -

Jenkins Kia of Ocala responded

We appreciate the opportunity to maintain your vehicle. We are happy that Joshua, Nick and our team were able to give you excellent service.

August 12, 2022

service depart. Craig Small help me and was very courteous and helpful! my part was install in a reasonable amount of time and the mechanic was very good . jenkins h More

by Tedsny2022
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Small
Aug 18, 2022 -

Jenkins Kia of Ocala responded

Thank you for your feedback. We strive to give our customers excellent service every day.

August 07, 2022

Excellent service. Updated all through the experience. Jousha was excellent. Very happy with kia dealer. More

by Mama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Aug 10, 2022 -

Jenkins Kia of Ocala responded

We are truly happy that JOSHUA provided you with excellent service!!! Thank you for letting us know.

August 06, 2022

Excellent service. Fast service. Polite and courteous. Was a very nice experience. Would highly recommend More

by Anyatobelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Aug 10, 2022 -

Jenkins Kia of Ocala responded

We appreciate your comments. Thank you for your support.

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