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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,334 Reviews
Call Service Center (877) 710-8762

1,334 Reviews of Jenkins Kia of Ocala - Service Center

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December 20, 2022

Shannon was amazing helping me after the recent passing of my husband she made this visit easy. She arranged transportation to and from my home on two separate occasions and kept in touch with me about pa More

by Penny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ShannonGamache
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Dec 21, 2022 -

Jenkins Kia of Ocala responded

Penny, thank you so much for taking the time to let us know that we gave you a FIVE-STAR service experience!! We appreciate your business.

December 09, 2022

JOSH IN THE SERVICE DEPT. ,WAS VERY HELPFUL AND P.ROFESSIONAL.. MENTIONED TO HIM ABOUT A CERTAIN SITUATION. HE HQNDLED IT VERY WELL., THANK YOU JOSH , More

by jvergamini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Cabera
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Dec 12, 2022 -

Jenkins Kia of Ocala responded

We appreciate the opportunity to maintain your vehicle. Thank you for your review!!!

December 09, 2022

VERY FRIENDLY STAFF THE WAITING AREA WAS CLEAN AND COFFEE AND WATER SNACKS WHILE YOU WAIT THE SERVICE PERSON KEPT YOU UPDATED AS TO THE PROGRESS OF YOUR CAR VERY NICE PLACE More

by corfran43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CRAIG JAYSON SMALL
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Dec 12, 2022 -

Jenkins Kia of Ocala responded

Thank you for your FIVE-STAR review. We appreciate your kind words.

Dec 12, 2022 -

corfran43 responded

THANKS GUYS @ GALS FOR A GREAT JOB

December 02, 2022

You keep a nice and clean waiting area. The employees are courteous, pleasant and professional. More

by Bob47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Small/Service Dept was excellent
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November 30, 2022

Josh was great to work with. He was very knowledgeable and great customer service.I will definitely be back and highly recommend your service department More

by Ashleylola121081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Baroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Mills
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Dec 01, 2022 -

Jenkins Kia of Ocala responded

Thank you so much for your kind words about your service visit! We appreciate your business!!

November 25, 2022

Knowledgeable concerned and informative from check in of my vehicle to escorting me to my car after service was completed. More

by AJMG81
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua,Craig,Robbi,Shannon
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Nov 30, 2022 -

Jenkins Kia of Ocala responded

Our team works very hard to provide the best service possible, so we are so happy to see that it reflected during your recent experience with us.

November 23, 2022

very helpful and corrected issue quickly. . when needed for upcoming trip. Craig is the man ! More

by docrik1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Nov 23, 2022 -

Jenkins Kia of Ocala responded

Thank you for letting us know that Craig provided you with Five-Star Service. We appreciate your support.

November 17, 2022

I was in for service. Johsua Mills was my advisor. He was great and kept me notified with everything going on with my car. More

by pslwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
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Nov 23, 2022 -

Jenkins Kia of Ocala responded

Thank you so much for your great review. We are so glad the Joshua and our team provided you with excellent service.

November 16, 2022

Very knowledgeable and friendly service advisers. The dealership has a comfortable waiting area if you would like to wait for your vehicle. More

by Jessica49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
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Nov 17, 2022 -

Jenkins Kia of Ocala responded

Thank you so much for your great review, Jessica. We appreciate your support.

November 09, 2022

Came in for routine maintenance. Staff very courteous and makes sure you are updated on progress More

by sara.erin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Falkenburg, Cristina Rosario, Joseph Cabera
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Nov 09, 2022 -

Jenkins Kia of Ocala responded

We appreciate your support!!! Thank you so much for letting us know about your experience.

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