Jenkins Kia of Ocala - Service Center

very helpful and corrected issue quickly. . when needed for upcoming trip. Craig is the man ! . when needed for upcoming trip. Craig is the man ! More

I was in for service. Johsua Mills was my advisor. He was great and kept me notified with everything going on with my car. Johsua Mills was my advisor. He was great and kept me notified with everything going on with my car. More

Very knowledgeable and friendly service advisers. The dealership has a comfortable waiting area if you would like to wait for your vehicle. The dealership has a comfortable waiting area if you would like to wait for your vehicle. More

Came in for routine maintenance. Staff very courteous and makes sure you are updated on progress Staff very courteous and makes sure you are updated on progress More

Dropped my vehicle off for some routine maintenance, oil change, tire rotations. Chris was extremely helpful and very service oriented. They added a car wash for no charge, and my car came back sparkling in change, tire rotations. Chris was extremely helpful and very service oriented. They added a car wash for no charge, and my car came back sparkling inside and out. Great service! More

This dealership is one the nicest in the state of Florida. Willing to help anyone and they don’t harass you. Florida. Willing to help anyone and they don’t harass you. More

Joshua was very friendly and helpful with my visit. I will be returning next month to follow up with some work on my car and asked for him to assist me. I will be returning next month to follow up with some work on my car and asked for him to assist me. More

Excellent service provided on my latest visit. Very comfortable area with coffee and donuts. Service department was pro-active with me during the service period Very comfortable area with coffee and donuts. Service department was pro-active with me during the service period More

Chris in service was very helpful and explained everything. Excellent and professional Best experience I have had here since I moved in 2021. Up to this point service has need lousy at best. everything. Excellent and professional Best experience I have had here since I moved in 2021. Up to this point service has need lousy at best. Long wait times for even an oil change. Sarcastic service reps. You have been efficient at Checkin but not personable and very cool to the customer. In Myrtle beach Kia I had to go in on my recent trip because my tire light kept coming on. They got me right in and fixed the issue asap with no charge. Called Jenkins for fun right after and it was a wait of several days to get on and a charge for the service. At myrtle beach.no charge for tire rotation when I went in for oil change. You charge $40. Worst Kia dealer I have ever been to. I have had 6 Kia’s since 2004 and driven Almost a million miles so I am a loyal customer. Got a flyer in the mail recently a about invoice pricing at dealer cost special for new Sorento. I have a 2020. Left a message. Got a call back from a lady and she was clueless. Said she could get me into a base entry model Sorento for mid 40s. Ironic since I saw a s prestige in your showroom loaded out at 35995. You have no clue how to sell cars. Can get much better prices on Tampa and Orlando. and salespeople know what they are doing. And yes since I have been here just after I get an oil change and/ or rotation I get a discount coupons on the mail good for 30-60 days. With 7500 between oil changes unless I drive 5000 a month the coupons are worthless. Brilliant marketing on your part when you know I can never use them I am stuck with you in Ocala so I will have to bite the bullet. I hope you keep Chris and he does not become disillusioned and leave I will not deal with anyone but him in the future. Your rating is only due to him. I am also writing a letter to Kia headquarters about your dealership. So disappointed after such great experiences in lansing mi and Myrtle beach sc More

Craig Small provided attentive service. Great all around experience. The complimentary car wash was appreciated. Great all around experience. The complimentary car wash was appreciated. More