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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,308 Reviews
Call Service Center (877) 710-8762

1,308 Reviews of Jenkins Kia of Ocala - Service Center

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December 22, 2022

Chris Hansen greeted us as we drove rite into the service garage. Car got all the attention it needed, while we relaxed with hot cocoa in a clean, relaxing waiting area. Service was prompt, efficient and g More

by pbevan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hansen
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Dec 22, 2022 -

Jenkins Kia of Ocala responded

We appreciate your high marks for our Service Department! Thank you for allowing us to maintain your vehicle.

December 22, 2022

Service Good. Shannon great. Punctual. Clean. Good experiance. ok ok ok ok positive 15 words. More

by docrik1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
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December 22, 2022

ex service and great information on my door problem. plan to return after new years for repair More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Bradley
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Dec 22, 2022 -

Jenkins Kia of Ocala responded

Marty, thank you for your FIVE-STAR review!! We appreciate your business.

December 21, 2022

Clean and presentable facility. The staffs were all friendly and greeted with a smile. Great experience overall More

by esalomon1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Report | Print
Dec 22, 2022 -

Jenkins Kia of Ocala responded

Thank you for allowing us to earn your business! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us.

December 20, 2022

Shannon was amazing helping me after the recent passing of my husband she made this visit easy. She arranged transportation to and from my home on two separate occasions and kept in touch with me about pa More

by Penny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ShannonGamache
Report | Print
Dec 21, 2022 -

Jenkins Kia of Ocala responded

Penny, thank you so much for taking the time to let us know that we gave you a FIVE-STAR service experience!! We appreciate your business.

December 09, 2022

JOSH IN THE SERVICE DEPT. ,WAS VERY HELPFUL AND P.ROFESSIONAL.. MENTIONED TO HIM ABOUT A CERTAIN SITUATION. HE HQNDLED IT VERY WELL., THANK YOU JOSH , More

by jvergamini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Cabera
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Dec 12, 2022 -

Jenkins Kia of Ocala responded

We appreciate the opportunity to maintain your vehicle. Thank you for your review!!!

December 09, 2022

VERY FRIENDLY STAFF THE WAITING AREA WAS CLEAN AND COFFEE AND WATER SNACKS WHILE YOU WAIT THE SERVICE PERSON KEPT YOU UPDATED AS TO THE PROGRESS OF YOUR CAR VERY NICE PLACE More

by corfran43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CRAIG JAYSON SMALL
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Dec 12, 2022 -

Jenkins Kia of Ocala responded

Thank you for your FIVE-STAR review. We appreciate your kind words.

Dec 12, 2022 -

corfran43 responded

THANKS GUYS @ GALS FOR A GREAT JOB

December 02, 2022

You keep a nice and clean waiting area. The employees are courteous, pleasant and professional. More

by Bob47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Small/Service Dept was excellent
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November 30, 2022

Josh was great to work with. He was very knowledgeable and great customer service.I will definitely be back and highly recommend your service department More

by Ashleylola121081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Baroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Mills
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Dec 01, 2022 -

Jenkins Kia of Ocala responded

Thank you so much for your kind words about your service visit! We appreciate your business!!

November 25, 2022

Knowledgeable concerned and informative from check in of my vehicle to escorting me to my car after service was completed. More

by AJMG81
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua,Craig,Robbi,Shannon
Report | Print
Nov 30, 2022 -

Jenkins Kia of Ocala responded

Our team works very hard to provide the best service possible, so we are so happy to see that it reflected during your recent experience with us.

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