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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,308 Reviews

1,308 Reviews of Jenkins Kia of Ocala - Service Center

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January 05, 2023

Professional service facility with good service advisors. Standing behind the KiA car product is very important More

by Carlsonda3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Falkenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina Rosario, Joseph Cabera, Joshua Mills
January 01, 2023

Very customer oriented. Service was excellent as well as staff. Have been dealing with Jenkins for several years and will continue to do so. More

by heysher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
Jan 02, 2023 -

Jenkins Kia of Ocala responded

Thank you for your valued feedback. We know you are the reason we are here!

January 01, 2023

Once again, prompt, courteous, efficient service in a timely manner. It's what I've come to expect and is always delivered. More

by LikeMike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gamache
Jan 02, 2023 -

Jenkins Kia of Ocala responded

Thank your so much for your continued business!! We appreciate you taking the time to tell us about your experience.

December 31, 2022

Joshua was very straight-forward, with a positive attitude. He explained the process and what would be done. I explained my time-constraints due to a medical appointment and he assured me that my More

by HoopFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Jan 02, 2023 -

Jenkins Kia of Ocala responded

We appreciated your support!!! Thank you for using us for your vehicle service.

December 28, 2022

Josh was the man. Helpful, direct honest. Will definitely go back if all the service staff is like him More

by Cddiaz12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Dec 30, 2022 -

Jenkins Kia of Ocala responded

Thank you for your FIVE-STAR review. We are delighted to know that Josh provided you with excellent service.

December 28, 2022

Service as scheduled. Prompt an courteous from start to finish. Very satisfied with the visit. More

by nofan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Small
Dec 30, 2022 -

Jenkins Kia of Ocala responded

We thank you for your valued feedback. We appreciate your business.

December 26, 2022

Great sales and service team. I love my new car. great job Jenkins Kia of Ocala More

by rpeace72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Baroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Falkenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Lovern, David Johnson, Derek Coatney, Cristina Rosario, Joseph Cabera, Joshua Mills
Dec 26, 2022 -

Jenkins Kia of Ocala responded

We know you are the reason we are here! Thank you so much for your great review.

December 24, 2022

Had to have a part installed to solve a Blind Spot Detection problem. Service was done promptly. Now Detection system past it's test. In addition, the service manager looked into a new recall on elect More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
Dec 26, 2022 -

Jenkins Kia of Ocala responded

Brian, we thank you for your FIVE-STAR review. We appreciate your support.

December 24, 2022

Great Experience at Jenkins Kia! The commercials are very true of the stellar experience for Customers and our vehicles! Being New to Ocala, I worried if would measure up or exceed p More

by tntshel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry Bradley
Dec 26, 2022 -

Jenkins Kia of Ocala responded

Thank you so much for taking the time to let us know that we gave you a FIVE-STAR experience!! We appreciate your business.

December 22, 2022

In November I had an issue with our car. At the same time, medical issues arose. I called, and talked to Gary. Very pleasant. Got an time to bring the car in. It was fantastic, Gary kept More

by robertbartow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Dec 22, 2022 -

Jenkins Kia of Ocala responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Gary provided you with excellent service.

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