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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,308 Reviews
Call Service Center (877) 710-8762

1,308 Reviews of Jenkins Kia of Ocala - Service Center

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January 18, 2023

As a family we drive a Sorrento and a Sportage and have always got prompt courteous service. More

by AJMG81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Baroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hansen
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Jan 18, 2023 -

Jenkins Kia of Ocala responded

Thank you so much for your great review! We know you are the reason we are here.

Jan 19, 2023 -

AJMG81 responded

Keep on keeping up on in the way you conduct your business an excellent dealership has to because a good reputation is invaluable.

Jan 19, 2023 -

AJMG81 responded

No more to say at this time!

January 18, 2023

Everything went well I was totally pleased with the service as well as the acknowledgement from the entire team. More

by wgthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Falkenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina Rosario, Joseph Cabera
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Jan 18, 2023 -

Jenkins Kia of Ocala responded

Customer satisfaction is very important to us. We appreciate your support!

Jan 19, 2023 -

wgthomas responded

Jenkins Kia of Ocala Jan 18, 2023 wgthomas Everything went well I was totally pleased with the service as well as the acknowledgement from the entire team.

January 16, 2023

Went in to fix a warranty issue. The experience was painless. The whole staff was quick and professional. Thanks More

by JayD352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cabera
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Jan 17, 2023 -

Jenkins Kia of Ocala responded

We appreciate your business. Thank you so much for your FIVE-STAR review.

January 16, 2023

Brought car in for an airbag recall. Got right in without an appointment. Great service More

by Shug01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
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Jan 17, 2023 -

Jenkins Kia of Ocala responded

Thank you for your valued feedback. We appreciate you taking the time to review your experience.

January 13, 2023

Joshua our Service Rep was excellent. He was helpful and knowledgeable and offered us various options. More

by Staceyleon64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
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Jan 17, 2023 -

Jenkins Kia of Ocala responded

Thank you for your FIVE-STAR review! We appreciate your business.

January 12, 2023

I went to get the recall taken care of and the oil changed. They showed me some filters needed changing and told me the back brakes were bad and I had them taken care of. Later they told me a back tir More

by angeldolls03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't work with any of them listed.
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Jan 12, 2023 -

Jenkins Kia of Ocala responded

Customer satisfaction is very important to us. We would like the opportunity to make things right. Please contact me at your earliest convenience at 352-620-2045 EXT. 3977. My name is Ada Pumarol, Customer Relations Manager.

January 09, 2023

I had a tire issue on a Friday afternoon and Gary got me scheduled on Saturday afternoon which was very impressive. He went out of his way to get my problem resolved in a quick manner. I will definitely use More

by gnokenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry Bradley 5 star
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Jan 12, 2023 -

Jenkins Kia of Ocala responded

We appreciate you taking the time to review your experience !!!

January 07, 2023

Came in for service on my Niro. Very efficient. I also drove a Telluride while there. More

by Jhewitt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel in Sales, Joshua Mills
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Jan 12, 2023 -

Jenkins Kia of Ocala responded

Thank you for your feedback. We value your opinion.

January 07, 2023

Josh was very efficient and pleasant. He kept me informed of the progress on my Cadenza and was very accommodating. Will return to Jenkins for all my service work. More

by HoopFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
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Jan 12, 2023 -

Jenkins Kia of Ocala responded

We appreciate your taking the time to tell us about your experience. We appreciate your support.

January 06, 2023

My wife and I moved up here last year and have taken my 2021 Sorento for service and may I say these guys are the best I have dealt with every time, The latest Service Advisor who assisted me, Chris, was More

by rvdjs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Szylin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Hansen, Service Advisor
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