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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,301 Reviews

1,301 Reviews of Jenkins Kia of Ocala - Service Center

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October 08, 2024

Serviced for 3 recalls and air conditioner filter and refresh. All representatives were courteous and helpful. Wait area neat , refreshments available, TV, recharging stations available. More

by SusieQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Morrisette
Oct 11, 2024 -

Jenkins Kia of Ocala responded

Thank you for taking time to tell us about your experience.

August 30, 2024

Very excellent experience from everyone involved. Would definitely recommend and return again. Everything was great . More

by jjborto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Falkenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Jenkins Kia of Ocala responded

We truly appreciate your business. Thank you so much for your great review.

August 21, 2024

Wonderful experience! We are new to the Kia family, and truly feel like we ARE part of the family. Excellent service, amazing employees. Top notch sales AND service depart More

by Lastfrntr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Santos, Steven P.
Aug 21, 2024 -

Jenkins Kia of Ocala responded

We are thrilled to hear about your wonderful experience at Jenkins Kia of Ocala! Thank you for your feedback.

August 20, 2024

I have been going to Jenkins KIA to service my car since 2020 and for the first time I feel like they really care. No pressure on doing unwanted maintenance. Went for an oil change and that’s it. I want More

by H2OKTNaCl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Morissette
Aug 21, 2024 -

Jenkins Kia of Ocala responded

We are honored to hear about your great experience at Jenkins Kia of Ocala. The staff appreciates your recommendation to friends and family.

August 17, 2024

Excellent customer service from Stacy (service advisor). He told me when my car would be ready, and it was. Customer service all the way with Stacy. Thank you! More

by breadking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Calhoun
Aug 21, 2024 -

Jenkins Kia of Ocala responded

Thank you immensely for your kind words about Stacy's excellent customer service. We sincerely value your feedback.

August 16, 2024

I always receive great service from Jenkins KIA. Alex, service advisor took care of my recall and other minor issues. Drew did an excellent job detailing my Telluride. Thanks to all!! More

by Boomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 21, 2024 -

Jenkins Kia of Ocala responded

Thank you for your great review. We really appreciate you.

August 16, 2024

I was completely impressed with their professionalism and customer service. Their staff is not only friendly but also highly skilled. More

by Enrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Falkenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Jenkins Kia of Ocala responded

We are delighted to hear that you were impressed with our professionalism and customer service. Thank you for sharing your experience, Enrique.

July 20, 2024

Always great service and quick too. Everybody goes above and beyond at Jenkins Kia in Ocala More

by Flower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Sep 18, 2024 -

Jenkins Kia of Ocala responded

Thank you for sharing your positive experience with us. We greatly appreciate your feedback.

July 09, 2024

The service department is awesome. The waiting area is nice and comfortable as well as clean. More

by thompson0395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Falkenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

The purpose of my visit was a safety recall to install a fuse. The service advisor, Alex Amador, is a knowledgeable and very pleasant person. He explained what needs to be done, and even found that it was a More

by happyauthor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Amador