1,301 Reviews of Jenkins Kia of Ocala - Service Center
Serviced for 3 recalls and air conditioner filter and refresh. All representatives were courteous and helpful. Wait area neat , refreshments available, TV, recharging stations available. refresh. All representatives were courteous and helpful. Wait area neat , refreshments available, TV, recharging stations available. More
Very excellent experience from everyone involved. Would definitely recommend and return again. Everything was great . Would definitely recommend and return again. Everything was great . More
Wonderful experience! We are new to the Kia family, and truly feel like we ARE part of the family. Excellent service, amazing employees. Top notch sales AND service depart We are new to the Kia family, and truly feel like we ARE part of the family. Excellent service, amazing employees. Top notch sales AND service departments! Everyone works together like a well oiled, HAPPY machine! More
I have been going to Jenkins KIA to service my car since 2020 and for the first time I feel like they really care. No pressure on doing unwanted maintenance. Went for an oil change and that’s it. I want 2020 and for the first time I feel like they really care. No pressure on doing unwanted maintenance. Went for an oil change and that’s it. I want to make sure I give credit to Chris Morissette. He was great. It’s the first time some tells me “Thanks for your service “ and the first time I got a military discount. So after 4 years finally I got treated like a customer. Thanks Chris. Hopefully you will be at Jenkins KiA for a long time. Take care and God bless. More
Excellent customer service from Stacy (service advisor). He told me when my car would be ready, and it was. Customer service all the way with Stacy. Thank you! He told me when my car would be ready, and it was. Customer service all the way with Stacy. Thank you! More
I always receive great service from Jenkins KIA. Alex, service advisor took care of my recall and other minor issues. Drew did an excellent job detailing my Telluride. Thanks to all!! Alex, service advisor took care of my recall and other minor issues. Drew did an excellent job detailing my Telluride. Thanks to all!! More
I was completely impressed with their professionalism and customer service. Their staff is not only friendly but also highly skilled. customer service. Their staff is not only friendly but also highly skilled. More
The service department is awesome. The waiting area is nice and comfortable as well as clean. The waiting area is nice and comfortable as well as clean. More
The purpose of my visit was a safety recall to install a fuse. The service advisor, Alex Amador, is a knowledgeable and very pleasant person. He explained what needs to be done, and even found that it was a fuse. The service advisor, Alex Amador, is a knowledgeable and very pleasant person. He explained what needs to be done, and even found that it was also necessary to update anti-theft software. He personally walked with me to show a waiting room, which was nice and clean. The service took less than 2 hours, and Alex escorted me out to wait for my car delivery. I was very pleased with this experience. More