Jenkins Kia of Ocala - Service Center

I arrived on time the young lady in the lane was very nice she asked if I had an appointment I said yes she wrote down the vin number and said this vehicle is not a 2017 Sorento I said no I turned in tha nice she asked if I had an appointment I said yes she wrote down the vin number and said this vehicle is not a 2017 Sorento I said no I turned in that lease in 2020 this is a 2024 Telluride somehow your dealership has not removed my other 3 previous Kia vehicles from your system I called KIA they said they cannot remove them the dealer needs to. The young lady said ok go inside an advisor will be with you shortly the name on the receipt is Stacy Calhoun he helped me he was very nice he filled out the service order and said we could go to the waiting room and in about an hour Stacy said your vehicle is ready walked us to the cashier thanked me and shook my hand. All was good. More

Extremely friendly staff. Very clean and well maintained facility.. Was able to get an oil change without an appointment in less than an hour Very clean and well maintained facility.. Was able to get an oil change without an appointment in less than an hour More

I would highly recommend this dealership. Everyone is very professional and friendly. Everything was explained by our service advisor Alexander Amador. Everyone is very professional and friendly. Everything was explained by our service advisor Alexander Amador. More

I have bought 3 cars and the service center is exceptional!! Craig in the service department was very professional and friendly. I would highly recommend Kia of Ocala. exceptional!! Craig in the service department was very professional and friendly. I would highly recommend Kia of Ocala. More

Moved here from Tennessee this was the first time at this dealership,Jerry was very helpful. dealership,Jerry was very helpful. More

Serviced for 3 recalls and air conditioner filter and refresh. All representatives were courteous and helpful. Wait area neat , refreshments available, TV, recharging stations available. refresh. All representatives were courteous and helpful. Wait area neat , refreshments available, TV, recharging stations available. More

Very excellent experience from everyone involved. Would definitely recommend and return again. Everything was great . Would definitely recommend and return again. Everything was great . More

Wonderful experience! We are new to the Kia family, and truly feel like we ARE part of the family. Excellent service, amazing employees. Top notch sales AND service depart We are new to the Kia family, and truly feel like we ARE part of the family. Excellent service, amazing employees. Top notch sales AND service departments! Everyone works together like a well oiled, HAPPY machine! More

I have been going to Jenkins KIA to service my car since 2020 and for the first time I feel like they really care. No pressure on doing unwanted maintenance. Went for an oil change and that’s it. I want 2020 and for the first time I feel like they really care. No pressure on doing unwanted maintenance. Went for an oil change and that’s it. I want to make sure I give credit to Chris Morissette. He was great. It’s the first time some tells me “Thanks for your service “ and the first time I got a military discount. So after 4 years finally I got treated like a customer. Thanks Chris. Hopefully you will be at Jenkins KiA for a long time. Take care and God bless. More

Excellent customer service from Stacy (service advisor). He told me when my car would be ready, and it was. Customer service all the way with Stacy. Thank you! He told me when my car would be ready, and it was. Customer service all the way with Stacy. Thank you! More