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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,308 Reviews

1,308 Reviews of Jenkins Kia of Ocala - Service Center

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January 28, 2023

Excellent service, my service advisor Craig is awesome. I also purchased my car a couple months back and the sales department was amazing. Very honest and takes care of customers! More

by Masaebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Baroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Del Arco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Small, Brandon Bolden, Sal Pistone, Joe Lovern
Jan 31, 2023 -

Jenkins Kia of Ocala responded

Thank you for choosing us for your service. We are delighted to know our team provided you with excellent service.

January 28, 2023

Best Service Department I have ever dealt with. Very Professional, Courteous and Customer Service Excellence. Highly recommend them along with a Stellar Parts Department. More

by RobbyUSA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina Rosario, Joseph Cabera, Joshua Mills
Jan 31, 2023 -

Jenkins Kia of Ocala responded

Robby, thank you for your valued feedback. We appreciate you taking the time to review us !!!!!

January 27, 2023

Great customer service and customer support , always exceeded my expectations . Highly recommend this dealer service. More

by servicekinginc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
Jan 31, 2023 -

Jenkins Kia of Ocala responded

Thank you for choosing us for your service. Thank you for the FIVE STAR review!!!

January 26, 2023

Staff is courteous and helpful. Easy access to Service area. Waiting area was clean. Coffee, hot chocolate, etc. is available along with some snack items. Ladies restroom was ver More

by atbat7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig, Service dept.
Jan 26, 2023 -

Jenkins Kia of Ocala responded

We appreciate you taking the time to tell us about your experience. Thank you for the FIVE-STAR rating.

January 26, 2023

Team always shines - Time was a bit longer then previous visits - Keep up the good Work - No Worries More

by Muttranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gansky and Craig Small
Jan 26, 2023 -

Jenkins Kia of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!!

January 23, 2023

Great service rep. Very polite and helpful. Did not upsell products. don't assign 15 word minimum just be glad we did the survey More

by fluid.crewel02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig J Small
Jan 24, 2023 -

Jenkins Kia of Ocala responded

Thank you for high ratings. We appreciate your business!

January 23, 2023

This dealership is great, has great customer service, very clean, and does great work on my car. More

by Brianna Ayres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Jan 25, 2023 -

Jenkins Kia of Ocala responded

Brianna, thank you for allowing us to earn your business!

January 21, 2023

Very good. Friendly.Always a pleasure. The staff is professional, friendly, and welcoming. Whether there for routine service or to look for a new car, the staff More

by Donna M Goodrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 24, 2023 -

Jenkins Kia of Ocala responded

Donna, Thank you so much for a great review. We appreciate your time to tell us about your experience.

January 20, 2023

Joshua was fast, friendly, and kept his word! I will be back again and again! More

by poolbro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Jan 20, 2023 -

Jenkins Kia of Ocala responded

We are delighted to know that our team provided you with excellent service. Thank you for allowing us to earn your business!!!

January 19, 2023

I have been to other Kia dealers but finally found the best of the best here in Ocala! More

by cspicermk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 19, 2023 -

Jenkins Kia of Ocala responded

Thank you so much for your kind words! We appreciate your business.

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