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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,302 Reviews
Call Service Center (877) 710-8762

1,302 Reviews of Jenkins Kia of Ocala - Service Center

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January 23, 2023

Great service rep. Very polite and helpful. Did not upsell products. don't assign 15 word minimum just be glad we did the survey More

by fluid.crewel02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig J Small
Report | Print
Jan 24, 2023 -

Jenkins Kia of Ocala responded

Thank you for high ratings. We appreciate your business!

January 21, 2023

Very good. Friendly.Always a pleasure. The staff is professional, friendly, and welcoming. Whether there for routine service or to look for a new car, the staff More

by Donna M Goodrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 24, 2023 -

Jenkins Kia of Ocala responded

Donna, Thank you so much for a great review. We appreciate your time to tell us about your experience.

January 20, 2023

Joshua was fast, friendly, and kept his word! I will be back again and again! More

by poolbro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Report | Print
Jan 20, 2023 -

Jenkins Kia of Ocala responded

We are delighted to know that our team provided you with excellent service. Thank you for allowing us to earn your business!!!

January 19, 2023

I have been to other Kia dealers but finally found the best of the best here in Ocala! More

by cspicermk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jan 19, 2023 -

Jenkins Kia of Ocala responded

Thank you so much for your kind words! We appreciate your business.

January 18, 2023

As a family we drive a Sorrento and a Sportage and have always got prompt courteous service. More

by AJMG81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Baroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hansen
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Jan 18, 2023 -

Jenkins Kia of Ocala responded

Thank you so much for your great review! We know you are the reason we are here.

Jan 19, 2023 -

AJMG81 responded

Keep on keeping up on in the way you conduct your business an excellent dealership has to because a good reputation is invaluable.

Jan 19, 2023 -

AJMG81 responded

No more to say at this time!

January 18, 2023

Everything went well I was totally pleased with the service as well as the acknowledgement from the entire team. More

by wgthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Falkenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina Rosario, Joseph Cabera
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Jan 18, 2023 -

Jenkins Kia of Ocala responded

Customer satisfaction is very important to us. We appreciate your support!

Jan 19, 2023 -

wgthomas responded

Jenkins Kia of Ocala Jan 18, 2023 wgthomas Everything went well I was totally pleased with the service as well as the acknowledgement from the entire team.

January 16, 2023

Brought car in for an airbag recall. Got right in without an appointment. Great service More

by Shug01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Report | Print
Jan 17, 2023 -

Jenkins Kia of Ocala responded

Thank you for your valued feedback. We appreciate you taking the time to review your experience.

January 16, 2023

Went in to fix a warranty issue. The experience was painless. The whole staff was quick and professional. Thanks More

by JayD352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cabera
Report | Print
Jan 17, 2023 -

Jenkins Kia of Ocala responded

We appreciate your business. Thank you so much for your FIVE-STAR review.

January 13, 2023

Joshua our Service Rep was excellent. He was helpful and knowledgeable and offered us various options. More

by Staceyleon64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Report | Print
Jan 17, 2023 -

Jenkins Kia of Ocala responded

Thank you for your FIVE-STAR review! We appreciate your business.

January 12, 2023

I went to get the recall taken care of and the oil changed. They showed me some filters needed changing and told me the back brakes were bad and I had them taken care of. Later they told me a back tir More

by angeldolls03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't work with any of them listed.
Report | Print
Jan 12, 2023 -

Jenkins Kia of Ocala responded

Customer satisfaction is very important to us. We would like the opportunity to make things right. Please contact me at your earliest convenience at 352-620-2045 EXT. 3977. My name is Ada Pumarol, Customer Relations Manager.

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