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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,308 Reviews

1,308 Reviews of Jenkins Kia of Ocala - Service Center

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February 22, 2023

Great service. Very attentive and did not take long to get my vehicle back. Would recommend. More

by djrap02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Feb 23, 2023 -

Jenkins Kia of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are happy to see that reflected during your recent experience with us. We appreciate your business!

February 22, 2023

I was helped immediately upon arriving. The service was done on time. Great communication throughout the process. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Craig
Feb 23, 2023 -

Jenkins Kia of Ocala responded

Thank you for your valued feedback! We appreciate your taking the time to review your experience!

February 17, 2023

Service is great. I appreciate Joshua's friendliness and clear answers to my questions. I always feel comfortable and welcome while at Kia. Great service! More

by igaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Feb 17, 2023 -

Jenkins Kia of Ocala responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review.

February 15, 2023

Kia Service towed the vehicle from my home to the dealership. I had a flat tire and didn't know the tire was not replaceable due to the slash it seemed in the tire because I thought it was a nail. I More

by Jessica49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon helped me even though I called Josh and explained what happened. He was will to help me and told me not to worry. , Joshua Mills
Feb 16, 2023 -

Jenkins Kia of Ocala responded

Thank you for allowing us to earn your business!! We appreciate your support!

February 09, 2023

Excellent from start to finish. ...all service was accomplished in a friendly and thoroughly professional manner. More

by Jackl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry Bradley
Feb 09, 2023 -

Jenkins Kia of Ocala responded

Jack, We appreciate your support!! Thank you for your FIVE-STAR review!!!!

February 09, 2023

Great staff and service! Excellent waiting area best ever. The Jenkins Kia service was exceptional, 5-stars all around. More

by 1st time visitor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Feb 10, 2023 -

Jenkins Kia of Ocala responded

We appreciate your support. Thank you so much for your excellent review !!!

February 04, 2023

The service writter was very nice and professional offered shuttle and informed me of the waiting area and snacks. My issue with the dealship has nothing to do with my service staff your phone staff a More

by Lawson_dara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Mills
Feb 07, 2023 -

Jenkins Kia of Ocala responded

Thank you for your valued feedback. I apologize for the trouble you encountered with our phone system. Customer satisfaction is very important to us. Please contact me at 352-620-2045 EXT 3977 if you need assistance. Thank you. Ada Pumarol, Customer Relations Manager.

February 03, 2023

They always go above and beyond what is expected. I was informed what was done and what needed to be done. Josh Mills has helped me on more than one occasion. More

by wwpopp777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Feb 07, 2023 -

Jenkins Kia of Ocala responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department.

February 02, 2023

I have purchased 2 new vehicles from Jenkins Kia and have always been treated very well. I just went in for Service on my 2022 Seltos. Craig was my Service Advisor and did an excellent job of getting me in a More

by maxcooling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Baroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Small, Travis Parr, Derek Coatney
Feb 03, 2023 -

Jenkins Kia of Ocala responded

Thank you for allowing us to earn your business. We appreciate your support.

February 02, 2023

The service department has been wonderful and the staff goes above and beyond to please their customers. More

by Jjensands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Small
Feb 03, 2023 -

Jenkins Kia of Ocala responded

Thank you for your five-star review! We are delighted to know our team provided you with excellent service.

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