1,329 Reviews of Jenkins Kia of Ocala - Service Center
Craig Small was extremely professional and helpful. Craig got me in and out in very little time. Also, I noticed more chairs and a couple of TV's in the break room, that was nice. Job well done! Craig got me in and out in very little time. Also, I noticed more chairs and a couple of TV's in the break room, that was nice. Job well done! More
Brought our 2021 Kia Soul in for service. Was greeted right away and was told ,it would take about 3 hours to complete. It was done ini slightly more than that, but we have no problem with th Was greeted right away and was told ,it would take about 3 hours to complete. It was done ini slightly more than that, but we have no problem with the since we re always ,confident of the quality ,of workmanship being top notch. We highly recommend the service department at Jenkins Kia ( and their parts department as well ). They are courteous, respectful and do a great job! More
Service was good, my service tech was amazing. I think his name is Josh. I am not that great with names but I do know he was knowledgeable polite and thorough. I think his name is Josh. I am not that great with names but I do know he was knowledgeable polite and thorough. More
Poor communication with delayed car repair services. No callback on updates. Cancellation on 3 different times for car pick up after we attempted many times for an update. The work on the vehicle began No callback on updates. Cancellation on 3 different times for car pick up after we attempted many times for an update. The work on the vehicle began after two weeks of sitting there. An extremely frustrating experience. We will never go back. They've lost 3 customers all in one day. More
Friendly and very helpful staff. All the questions and concerns where addressed in a professional manner and the service went smoothly. All the questions and concerns where addressed in a professional manner and the service went smoothly. More