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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,329 Reviews

1,329 Reviews of Jenkins Kia of Ocala - Service Center

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May 04, 2023

Craig Small was extremely professional and helpful. Craig got me in and out in very little time. Also, I noticed more chairs and a couple of TV's in the break room, that was nice. Job well done! More

by twaller3203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Small
May 04, 2023 -

Jenkins Kia of Ocala responded

We thank you so much for your review! We truly appreciate your business and we are glad that Craig Small provided you with excellent service.

April 30, 2023

The best dealership I've ever dealt with. They go out of their way to be helpful. More

by HoopFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
May 01, 2023 -

Jenkins Kia of Ocala responded

Thank you for your valued feedback. We appreciate you taking the time to review your experience.

April 30, 2023

Brought our 2021 Kia Soul in for service. Was greeted right away and was told ,it would take about 3 hours to complete. It was done ini slightly more than that, but we have no problem with th More

by RobbyUSA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hansen, Derek Coatney, Cristina Rosario
May 01, 2023 -

Jenkins Kia of Ocala responded

We appreciate the opportunity to maintain your vehicle. Thank you for your review!

April 28, 2023

Service was good, my service tech was amazing. I think his name is Josh. I am not that great with names but I do know he was knowledgeable polite and thorough. More

by 00.seesaws.rampart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
May 01, 2023 -

Jenkins Kia of Ocala responded

Thank you so much for a great review. We know you are the reason we are here!!!

April 26, 2023

I have always got the best care and support from my Kia dealership in Ocala. More

by cspicermk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 27, 2023 -

Jenkins Kia of Ocala responded

Thank you for allowing us to earn your business! We know you are the reason we are here.

April 22, 2023

Poor communication with delayed car repair services. No callback on updates. Cancellation on 3 different times for car pick up after we attempted many times for an update. The work on the vehicle began More

by Carolcruz1351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
April 21, 2023

The best dealership I've ever dealt with. They go out of their way to be helpful. More

by HoopFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
April 09, 2023

Friendly and very helpful staff. All the questions and concerns where addressed in a professional manner and the service went smoothly. More

by CatherineG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hansen
Apr 12, 2023 -

Jenkins Kia of Ocala responded

We appreciate your support. Thank you for your positive review!!

April 08, 2023

Excellent walk in appointment of elderly Veteran. Very fast and friendly service before and after service was completed. Nice waiting area! More

by tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gamache
Apr 12, 2023 -

Jenkins Kia of Ocala responded

We appreciate you taking the time to review your experience. We appreciate your support.

April 06, 2023

Excellent service from arrival through departure. Vehicel ready on time and at an expected price. Thanks KIA! More

by Jim from Oak Run
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Apr 12, 2023 -

Jenkins Kia of Ocala responded

Thank you for allowing us to maintain your vehicle. We appreciate the FIVE-STAR review.

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