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1,302 Reviews of Jenkins Kia of Ocala - Service Center
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May 05, 2023
Professional, courteous, knowledgeable, passionate dealership employees. I love the service department. I always get in and out. And they have an extremely clean waiting area with complimentary snacks dealership employees. I love the service department. I always get in and out. And they have an extremely clean waiting area with complimentary snacks and coffee/water. They even have several mobile device charging stations. I’ve been a customer since 2017 and I’ve never had a bad experience. I’ll never go anywhere else. More
by Danajayp1
Employees Worked With
Joshua Mills
May 04, 2023
Every time we go for service we are greeted exceptionally. Our service adviser Craig, always takes wonderful care of us. Mac always is there too to answer any of my tech questions. We love exceptionally. Our service adviser Craig, always takes wonderful care of us. Mac always is there too to answer any of my tech questions. We love Jenkins KIA. More
by Imfuji
Employees Worked With
Craig and McKenney
May 04, 2023
Craig Small was extremely professional and helpful. Craig got me in and out in very little time. Also, I noticed more chairs and a couple of TV's in the break room, that was nice. Job well done! Craig got me in and out in very little time. Also, I noticed more chairs and a couple of TV's in the break room, that was nice. Job well done! More
by twaller3203
Employees Worked With
Craig Small
April 30, 2023
Brought our 2021 Kia Soul in for service. Was greeted right away and was told ,it would take about 3 hours to complete. It was done ini slightly more than that, but we have no problem with th Was greeted right away and was told ,it would take about 3 hours to complete. It was done ini slightly more than that, but we have no problem with the since we re always ,confident of the quality ,of workmanship being top notch. We highly recommend the service department at Jenkins Kia ( and their parts department as well ). They are courteous, respectful and do a great job! More
by RobbyUSA1
Employees Worked With
Christopher Hansen, Derek Coatney, Cristina Rosario
April 28, 2023
Service was good, my service tech was amazing. I think his name is Josh. I am not that great with names but I do know he was knowledgeable polite and thorough. I think his name is Josh. I am not that great with names but I do know he was knowledgeable polite and thorough. More
by 00.seesaws.rampart
Employees Worked With
Joshua Mills
April 22, 2023
Poor communication with delayed car repair services. No callback on updates. Cancellation on 3 different times for car pick up after we attempted many times for an update. The work on the vehicle began No callback on updates. Cancellation on 3 different times for car pick up after we attempted many times for an update. The work on the vehicle began after two weeks of sitting there. An extremely frustrating experience. We will never go back. They've lost 3 customers all in one day. More
by Carolcruz1351
Employees Worked With
Chris
