Jenkins Kia of Ocala - Service Center

I purchased this vehicle from the Ocala dealership. I was taking the car to the Gainesville dealership. Very dissatisfied with them after having a appointment twice the car was there for over 1 hour I was taking the car to the Gainesville dealership. Very dissatisfied with them after having a appointment twice the car was there for over 1 hour for basic service they came out & told me it would be 5 hours more. I could not wait. The car had not been touched . I took my car & left. I made a appointment at Ocala. When I arrived they took the car in & told me it would been 2 hours. After 1 hour & 45 minutes they came & got me & said the car was done & ready to go. This is what I call service. Thank you Ocala . I live in Ocala . If you would like to talk to me about this feel free to call me 352 648 2552. More

Friendly staff they know what they are talking about. No presser to buy services or products. No presser to buy services or products. More

Very clean, I like the atmosphere, waiting area was clean and employers were very polite. Great talking to Anthony Collins and employers were very polite. Great talking to Anthony Collins More

Brought car in for oil change, tire rotation & front end alignment. Very comfortable environment, complimentary snacks & drinks, interesting view of the work area and courteous, friendly employees., Servi alignment. Very comfortable environment, complimentary snacks & drinks, interesting view of the work area and courteous, friendly employees., Service consultant, Josh, answered all our questions & kept us updated. Was good to see Josh again as we've had positive experience with him on prior visits! More

I arrived at my appointment a little early I was met by a man that checks the vehicle in he told me to go inside to the service adviser and he would take care of me based on the service and 2 updates on the man that checks the vehicle in he told me to go inside to the service adviser and he would take care of me based on the service and 2 updates on the vehicle I was so impressed with how long it took for the service to be completed. Usually when I go there it takes them 2 to 3 hours to do an oil change and tire rotation not this time! Thank you Josh. More

Time for an oil change, they changed the oil (at a better price than the original dealer I bought it at does). What's not to like? price than the original dealer I bought it at does). What's not to like? More

Excellent experience, especially from Svc Department employee Shannon Lee Gamach, from arrival to departure for my 5000 svc visit employee Shannon Lee Gamach, from arrival to departure for my 5000 svc visit More

Very professional, caring and informative, Very comfortable area with just the right items for customers. Always offers services including cleaning and any other problems that may be of concerned. comfortable area with just the right items for customers. Always offers services including cleaning and any other problems that may be of concerned. More

Another repair handled professionally and proficiently, albeit expensively. Special shout out to Advisor Craig Small who did a great job and to Edwin (Shuttle driver) who gave me a ride home when the repai albeit expensively. Special shout out to Advisor Craig Small who did a great job and to Edwin (Shuttle driver) who gave me a ride home when the repair was determined to take longer and then came back to bring me back to the dealership. Five stars is not enough, they should get ten! More

Professional, courteous, knowledgeable, passionate dealership employees. I love the service department. I always get in and out. And they have an extremely clean waiting area with complimentary snacks dealership employees. I love the service department. I always get in and out. And they have an extremely clean waiting area with complimentary snacks and coffee/water. They even have several mobile device charging stations. I’ve been a customer since 2017 and I’ve never had a bad experience. I’ll never go anywhere else. More