Jenkins Kia of Ocala - Service Center

Great Job! I had to switch dealerships due to the fact that Kia was sold to Jenkins. It was my first time ever at this dealership. They were friendly, efficient I had to switch dealerships due to the fact that Kia was sold to Jenkins. It was my first time ever at this dealership. They were friendly, efficient and took the time to explain everything to me and keep updated on the work being done on my car. They did a great job and I'm happy. More

Wonderfull Michele was very helpfull, went out of her way to get my car,got the car fixed in a timely manor. Michele was just wonderfull and yes we will come bac Michele was very helpfull, went out of her way to get my car,got the car fixed in a timely manor. Michele was just wonderfull and yes we will come back with any issues about the car. Thanks Again! More

Excellent customer service We took our Kia Rondo in for an oil change, tire checks, and a safety recall, and were greeted with a friendly smile by Jarrell who took the basic inf We took our Kia Rondo in for an oil change, tire checks, and a safety recall, and were greeted with a friendly smile by Jarrell who took the basic information. We met with Michelle, who is the Service Advisor. She had a great smile, personality, and was extremely friendly. She went over everything and we waited about an hour-and-a-half. We had to have 2 new tires due to an irreparable issue on one of the tires, and Michelle ordered the two and they were in the next day. That was very speedy service. They also provided a complimentary car wash and vacuumed the front floor mats which was lovely and very much appreciated! Michelle is a very valuable asset to your dealership, and she goes above and beyond in making sure you are comfortable, and that everything is accomplished in tip top order. In the meantime, we met with Sheila, one of the sales reps at Jenkins Kia, and an excellent one at that. However, I love my Kia Rondo and I was not interested in any other vehicles. Sheila had a lovely personality with a great smile, and she is an excellent sales rep with a very professional attitude. We were very pleased with our experience with Jenkins Kia. It is extremely gratifying to have a service dealership that really cares about their customers. Keep up the good work!:) More

Service Everyone was very friendly and helpful. I was in a rush and they accommodated me. My service person even helped me resinc my cars Bluetooth and my ph Everyone was very friendly and helpful. I was in a rush and they accommodated me. My service person even helped me resinc my cars Bluetooth and my phone. More

friendly service Went in around noon for an oil change. Although I didn't have an appointment the service advisor, Michele Binenti, said she could get it done right aw Went in around noon for an oil change. Although I didn't have an appointment the service advisor, Michele Binenti, said she could get it done right away. They also checked if any other service was needed and washed the car no charge. Great service. More

Excellent Staff and Service Came in for quick 1000 mile post sales check. Michele immediately greeted me with an infectious smile and a professional approach. Service was quick a Came in for quick 1000 mile post sales check. Michele immediately greeted me with an infectious smile and a professional approach. Service was quick and efficient. Well done! More

good service stopped in with no appointment to see if oil change could be done. It was worker on and completed fast. I will return for service. stopped in with no appointment to see if oil change could be done. It was worker on and completed fast. I will return for service. More

Service Dept Went in for an oil change. My apt was at 10:00 am. 45 minutes later I was on my way. Free coffee and donuts and a complimentary car wash. Very satisfi Went in for an oil change. My apt was at 10:00 am. 45 minutes later I was on my way. Free coffee and donuts and a complimentary car wash. Very satisfied. More

Couldn't be happier Thank you so much for taking over where Palm dropped the ball. Your service manager took care of me. We had an agreement with Palm, they renigged on t Thank you so much for taking over where Palm dropped the ball. Your service manager took care of me. We had an agreement with Palm, they renigged on their verbal deal. Glad to be your customers now More

Good first impression This was my first visit to Jenkins KIA after they acquired KIA from Palm in Ocala. I had an oil change done and a tire repaired. It did take longer th This was my first visit to Jenkins KIA after they acquired KIA from Palm in Ocala. I had an oil change done and a tire repaired. It did take longer than expected (2 hours), but the tire was fixed the right way for a nail puncture, tire taken off rim and patched from the inside then remounted and balanced for a very reasonable price. I would recommend Jenkins KIA and will not hesitate on returning for the next service. More