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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,301 Reviews
Call Service Center (877) 710-8762

1,301 Reviews of Jenkins Kia of Ocala - Service Center

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June 12, 2023

Your service department has once again performed beyond expectations. I called Friday afternoon to report a damaged tire and by the next afternoon I had a new tire and was back home in time for golf . Th More

by jbjmckenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry.
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Jun 14, 2023 -

Jenkins Kia of Ocala responded

Thank you so much for the great review! We appreciate the Five-star review!

June 11, 2023

Service advisor Joshua brooks mill was extremely helpful and kind. He goes above and beyond excellent customer service expectations More

by y_christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Report | Print
Jun 14, 2023 -

Jenkins Kia of Ocala responded

We appreciate the opportunity to maintain your vehicle.

June 10, 2023

With the exception of mind numbing tv the dealer is modern clean and well equipped More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Report | Print
Jun 10, 2023 -

Ed responded

As a retired auto tech Ive worked in several dealers over the last 40+ years I found Jenkins Kia to be modern , well organized ,and well equipped ! The service dept. techs seem well trained and hard working and the parts dept had every part I needed ! I bought my kia soul at jenkins kia and felt I got a fair deal and a well made car . I would probably buy another car there when I need one

June 09, 2023

The service department was prompt in ordering the tire needed. The installation was very timely. My service representative was very courteous and professional. He even walked me out to the car. More

by Welton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Report | Print
Jun 09, 2023 -

Jenkins Kia of Ocala responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review.

Jun 10, 2023 -

Welton responded

Thanks for professional and courteous service.

June 04, 2023

Outstanding customer service! ! William Garrett delivered exceptional service! All other staff was friendly and polite! More

by Tesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Garrett
Report | Print
Jun 08, 2023 -

Jenkins Kia of Ocala responded

We appreciate you high marks for our service department.

June 04, 2023

Outstanding customer service! ! William Garrett delivered exceptional service! All other staff was friendly and polite! More

by Tesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Garrett
Report | Print
Jun 08, 2023 -

Jenkins Kia of Ocala responded

We appreciate your high marks for our Service Department.

June 02, 2023

The Jenkins Ocala Kia is the best dealership I have ever experienced. The work is accomplished when scheduled and I have not had any problem with the work not being performed properly. The staff is all ex More

by HoopFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Report | Print
Jun 08, 2023 -

Jenkins Kia of Ocala responded

Thank you for allowing us to maintain your vehicle. We appreciate the FIVE-star review.

June 02, 2023

Service was very good. Chris Hansen explained every thing for my 15,000 checkup. Car was delivered nice and clean. More

by Big Moe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hansen
Report | Print
Jun 08, 2023 -

Jenkins Kia of Ocala responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Chris Hansen provided you with excellent service.

June 01, 2023

I ONLY HAVE ONE WORD. WOW. BEYOND EXPECTATION. FRIENDLY STAFF AND VERY POLITE. COMFORTABLE ENVIRONMENT. More

by ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Report | Print
Jun 01, 2023 -

Jenkins Kia of Ocala responded

We appreciate your business. Thank you for your Five-stars.

Jun 01, 2023 -

ray responded

Thank you for your great service.

May 27, 2023

Excellent and professional service with personal interaction about services performed by the service department. Friendly greetings and advice about future service needs More

by Larry Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Report | Print
May 29, 2023 -

Jenkins Kia of Ocala responded

We appreciate your high marks for our Service Department. Thank you for your feedback.

May 30, 2023 -

Larry Johnson responded

You are welcome. High rating is well deserved

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