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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,308 Reviews

1,308 Reviews of Jenkins Kia of Ocala - Service Center

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July 06, 2023

Although we didn’t buy our car from here, we have always had it serviced here. Craig has taken such good care of us that when it’s time for a new car I’ll buy from Ocala Kia just to continue the exceptional More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Small
Jul 06, 2023 -

Jenkins Kia of Ocala responded

Thank you so much for taking the time to let us know that we gave you a FIVE-STAR experience.

July 06, 2023

Clean. Professional people all around. Great place to take your car for service. Service Writer Josh is the best. On time response and always corteous. More

by dwight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Jul 10, 2023 -

Jenkins Kia of Ocala responded

We appreciate the opportunity to maintain your vehicle. Thank you for your review.

June 27, 2023

Great Service and knowledgeable, friendly staff. They made everything easy for me, and were happy to drive me to another location while my car was being serviced. More

by meranddave475
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Jun 28, 2023 -

Jenkins Kia of Ocala responded

Thank you for your FIVE-STAR review. We appreciate your business.

June 27, 2023

always professional and knowledgeable. Excellent team with great attitudes. service advisors on point. Waiting area very comfortable. More

by Jec210
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris service advisor (5 Stars)
Jun 28, 2023 -

Jenkins Kia of Ocala responded

Thank you so much for allowing us to maintain your vehicle.

June 22, 2023

Yesterday I took my car in for a flat tire without an appointment and Josh in the service department took care of me right away. Today I had an appointment and took my car in for an A/C problem and once More

by Ocalagirl
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Jun 22, 2023 -

Jenkins Kia of Ocala responded

We appreciate the opportunity to maintain your vehicle. Thank you for your Five-Stars!!!

June 21, 2023

This was my first service at Jenkins Kia of Ocala. All was good. Checkin process, technician, waiting area, etc. More

by Honda Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Jun 22, 2023 -

Jenkins Kia of Ocala responded

Thank you for you high marks! We appreciate your business.

Jun 22, 2023 -

Honda Service responded

See below

June 21, 2023

Excellent Team at Jenkins Kia Ocala - Team always goes above and beyond to satisfy customer's concerns More

by Muttranch
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Craig Small - 5 Stars and Robbie Peace - 5 Stars
Jun 22, 2023 -

Jenkins Kia of Ocala responded

Thank you so much for the great review. We appreciate the Five-stars!

June 12, 2023

Your service department has once again performed beyond expectations. I called Friday afternoon to report a damaged tire and by the next afternoon I had a new tire and was back home in time for golf . Th More

by jbjmckenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry.
Jun 14, 2023 -

Jenkins Kia of Ocala responded

Thank you so much for the great review! We appreciate the Five-star review!

June 11, 2023

Service advisor Joshua brooks mill was extremely helpful and kind. He goes above and beyond excellent customer service expectations More

by y_christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Jun 14, 2023 -

Jenkins Kia of Ocala responded

We appreciate the opportunity to maintain your vehicle.

June 10, 2023

With the exception of mind numbing tv the dealer is modern clean and well equipped More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Jun 10, 2023 -

Ed responded

As a retired auto tech Ive worked in several dealers over the last 40+ years I found Jenkins Kia to be modern , well organized ,and well equipped ! The service dept. techs seem well trained and hard working and the parts dept had every part I needed ! I bought my kia soul at jenkins kia and felt I got a fair deal and a well made car . I would probably buy another car there when I need one

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