1,329 Reviews of Jenkins Kia of Ocala - Service Center
Bought a 2017 Kia Sportage We took our 2014 Kia Sorrento in for service, test drove the Kia Sportage, and traded the Sorrento in for it. Joshua Glavey was our salesman...polit We took our 2014 Kia Sorrento in for service, test drove the Kia Sportage, and traded the Sorrento in for it. Joshua Glavey was our salesman...polite, very helpful, patient, very e3asy to work with.Will recommend him and Jenkins Kia always. More
Getting My KIA Serviced I own a KIA Soul, purchased at Jenkins KIA of Ocala. Any time I bring my Soul in for service, everyone from the greeter to the Service Manager (TONY) I own a KIA Soul, purchased at Jenkins KIA of Ocala. Any time I bring my Soul in for service, everyone from the greeter to the Service Manager (TONY) is courteous and they listen to what I'm saying when I speak with them. Also - they wash my vehicle before returning it to me. Great service so far from this dealership. Plus, my KIA Soul runs like a top. More
Oil, filter and Lube service done a great job on our Kia Soul servicing whatever needed to be done, was treated with respect from everyone that was involved from the begin service done a great job on our Kia Soul servicing whatever needed to be done, was treated with respect from everyone that was involved from the beginning. More
Service Department First time visiting. Had the oil changed in the service department. Tony was extremely courteous and prompt. Loved that they did not try to up sell me First time visiting. Had the oil changed in the service department. Tony was extremely courteous and prompt. Loved that they did not try to up sell me! More
Oil change Everything was great! Our experience could not have been any better! Josh & Daniel went out of their way to help us explore many lease & sale option Everything was great! Our experience could not have been any better! Josh & Daniel went out of their way to help us explore many lease & sale options! At this time, we choose not to purchase or lease, but we definitely will come back for another car when we are ready! There was no pressure & that was awesome! More
Great Service by Callie Zimmerman!!! Only have one negative comment----my rear window washer was not repaired. Everything else was excellent----timely and very well done. Am VERY please Only have one negative comment----my rear window washer was not repaired. Everything else was excellent----timely and very well done. Am VERY pleased with my first experience with Jenkins KIA!!! Thank you Callie!!! More
Great Service My service was done quickly and with great customer service. They even discovered and repaired a problem I didn't know about. I was very satisfied My service was done quickly and with great customer service. They even discovered and repaired a problem I didn't know about. I was very satisfied More
Maintenance review Had "the works" service done few days ago arranged as online appointment. It was done promptly/efficiently. Receiving staff are friendly & seemed happ Had "the works" service done few days ago arranged as online appointment. It was done promptly/efficiently. Receiving staff are friendly & seemed happy at work. More
Very satisfied with my experience!!! Great service!! The only thing I was disappointed with was the Wi-Fi it did not work for me. But overall I liked my experience and will come back! Great service!! The only thing I was disappointed with was the Wi-Fi it did not work for me. But overall I liked my experience and will come back! More
Awesome service department! I had been traveling for five hours and my air conditioner stopped working. I was on I75 and was heading to Orlando. It was 97 degrees outside and I d I had been traveling for five hours and my air conditioner stopped working. I was on I75 and was heading to Orlando. It was 97 degrees outside and I decided that I had to find a KIA dealership that I could take my car to and get checked out. After calling one in Orlando to see if I could come right there as soon as I arrived into town and was quickly turned down, I decided to call Jenkins in Ocala. The service department quickly told me to come right in as a walk in and they would take care of me. I arrived within 30 minutes and was helped immediately. The mechanic came right into the waiting area and told me that he knew what the problem was and had it fixed and I was out the door within 45 minutes. I was offered water, coffee and donuts while I waited in the nice air conditioned waiting area and was charged nothing( the part was under warranty). My bad experience of loosing my air conditioner in 97 degree weather turned out better than expected thanks to the wonderful service department at Jenkins KIA!! THANK YOU!! More