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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,329 Reviews

1,329 Reviews of Jenkins Kia of Ocala - Service Center

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September 24, 2016

Bought a 2017 Kia Sportage We took our 2014 Kia Sorrento in for service, test drove the Kia Sportage, and traded the Sorrento in for it. Joshua Glavey was our salesman...polit More

by youngfreddie
Recommend Dealer
Yes
Employees Worked With
Joshua Glavey., Andy McKay
September 18, 2016

Getting My KIA Serviced I own a KIA Soul, purchased at Jenkins KIA of Ocala. Any time I bring my Soul in for service, everyone from the greeter to the Service Manager (TONY) More

by barryk21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bower
Sep 26, 2016 -

Jenkins Kia of Ocala responded

Thank you for trusting us with the maintenance of your Kia Soul! We appreciate you choosing us!

September 17, 2016

Oil, filter and Lube service done a great job on our Kia Soul servicing whatever needed to be done, was treated with respect from everyone that was involved from the begin More

by wpooh608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Sharman
September 13, 2016

Service Department First time visiting. Had the oil changed in the service department. Tony was extremely courteous and prompt. Loved that they did not try to up sell me More

by Lisal0219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony - service manager
September 10, 2016

Oil change Everything was great! Our experience could not have been any better! Josh & Daniel went out of their way to help us explore many lease & sale option More

by Karen Bauer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Trengrove, Josue Molinari Ruiz
September 03, 2016

Great Service by Callie Zimmerman!!! Only have one negative comment----my rear window washer was not repaired. Everything else was excellent----timely and very well done. Am VERY please More

by Glenna Struthers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CALLIE ZIMMERMAN. Why don't you have her listed above. She''s excellent!!!, Victoria Powell
Sep 07, 2016 -

Jenkins Kia of Ocala responded

Glenna, thank you for your valued feedback. I am sorry to hear that we failed to repair your window washer. Our service manager will be contacting you soon to schedule the repair we missed. Thank you for allowing us to earn your business! Sincerely, Maria Patino, Customer Relations Director, maria_patino@jenkinscars.com

September 01, 2016

Great Service My service was done quickly and with great customer service. They even discovered and repaired a problem I didn't know about. I was very satisfied More

by customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron??, Shannon Rodas
Sep 07, 2016 -

Jenkins Kia of Ocala responded

Thank you for allowing us to service your vehicle. We are delighted to know our team provided you with a five-star experience!

August 30, 2016

Maintenance review Had "the works" service done few days ago arranged as online appointment. It was done promptly/efficiently. Receiving staff are friendly & seemed happ More

by ac2dl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
Aug 31, 2016 -

Jenkins Kia of Ocala responded

Thank you for choosing us for your purchase! We appreciate the five-star review!

August 19, 2016

Very satisfied with my experience!!! Great service!! The only thing I was disappointed with was the Wi-Fi it did not work for me. But overall I liked my experience and will come back! More

by Gatorkid777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Rey
Aug 31, 2016 -

Jenkins Kia of Ocala responded

We appreciate you letting us know about the Wifi. We will look into this as customer satisfaction is our top priority! Thank you so much for your business and the positive review!

June 29, 2016

Awesome service department! I had been traveling for five hours and my air conditioner stopped working. I was on I75 and was heading to Orlando. It was 97 degrees outside and I d More

by Kialady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Rey, Matt Davis
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