1,329 Reviews of Jenkins Kia of Ocala - Service Center
Satisfied Customer I am always please with the service department when I bring my car in for service. The team is always friendly and very helpful in explaining everyth I am always please with the service department when I bring my car in for service. The team is always friendly and very helpful in explaining everything. The only thing that would make this better is being able to have a loaner car when your car is dropped off for service. My husband has his car serviced at another dealership and on a first serve first come basis there is a loaner car for the customer, which makes getting your car serviced while you go to work very convenient.. More
Efficient as usual Quick, courteous, and professional from my arrival agent on to Tony Bower. Each service visit has been comfortable and timely from arrival to departur Quick, courteous, and professional from my arrival agent on to Tony Bower. Each service visit has been comfortable and timely from arrival to departure. We are impressed. More
Awesome services than I expected. Pleasure their excellent service! Thank you for honor me as customer of KIA! Keep going and going! Thank you! Awesome people out there.. Way to go! Pleasure their excellent service! Thank you for honor me as customer of KIA! Keep going and going! Thank you! Awesome people out there.. Way to go! More
Great Customer service, very good product! We have owned our KIA for just over 5 years and have never been disappointed with the service we have received at Jenkins. These good folks are custo We have owned our KIA for just over 5 years and have never been disappointed with the service we have received at Jenkins. These good folks are customer focused and go out of their way to keep us informed and on track and safe! I'd like to give a shout-out to Callie, in the Service Dept. for guiding us thru this last service session. She was a diligent go-between the Service & Product Depts and kept us right up to date. She spoke clearly and used words we understood...and by that I mean, she didn't try to show off/impress by using car lingo. It is appreciated. FREE: Donuts, wi-fi, bottled water, coffee. And clean restrooms!! Many thanks!u More
Excellent service I took my Sorrento in for service and spoke with Tony. He was very helpful and answered my questions about my vehicle. He was very pleasant to work I took my Sorrento in for service and spoke with Tony. He was very helpful and answered my questions about my vehicle. He was very pleasant to work with. I highly recommend Tony for all your service needs. He is very professional and treats his customers in a very courteous manner. If you need your Kia serviced, he will meet all your needs to your satisfaction. More
Service and Sales Josh , Dave and Andy were very professional and made the experience a pleasure, although I did not come Jenkins to buy a new car though I am very plea Josh , Dave and Andy were very professional and made the experience a pleasure, although I did not come Jenkins to buy a new car though I am very pleased. More
In and out faster than I expected Callie did a great job, let me know everything they were doing to my car and what I will need to get done in the future. Callie did a great job, let me know everything they were doing to my car and what I will need to get done in the future. More
Excellent fast service. I purchased my vehicle at Bill Bryan in Leesburg but did not like the time it took for each service. I now get all my service at Jenkins in Ocala I purchased my vehicle at Bill Bryan in Leesburg but did not like the time it took for each service. I now get all my service at Jenkins in Ocala and I am very satisfied. More
Great, only had time for one donut and a chapter in my book My Sorento was serviced, washed and returned to me in a very reasonable time and with a good cost. All personnel were friendly and pleasant My Sorento was serviced, washed and returned to me in a very reasonable time and with a good cost. All personnel were friendly and pleasant More
Very satisfied. Staff was courteous and informative. Wait time was appropriate. Coffee was plenty but not enough doughnuts. I like the information on the service rec Staff was courteous and informative. Wait time was appropriate. Coffee was plenty but not enough doughnuts. I like the information on the service receipt, especially the Multi-Point-Inspection Info. More