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1,301 Reviews of Jenkins Kia of Ocala - Service Center
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August 19, 2016
Very satisfied with my experience!!! Great service!! The only thing I was disappointed with was the Wi-Fi it did not work for me. But overall I liked my experience and will come back! Great service!! The only thing I was disappointed with was the Wi-Fi it did not work for me. But overall I liked my experience and will come back! More
by Gatorkid777
Employees Worked With
Debra Rey
June 29, 2016
Awesome service department! I had been traveling for five hours and my air conditioner stopped working. I was on I75 and was heading to Orlando. It was 97 degrees outside and I d I had been traveling for five hours and my air conditioner stopped working. I was on I75 and was heading to Orlando. It was 97 degrees outside and I decided that I had to find a KIA dealership that I could take my car to and get checked out. After calling one in Orlando to see if I could come right there as soon as I arrived into town and was quickly turned down, I decided to call Jenkins in Ocala. The service department quickly told me to come right in as a walk in and they would take care of me. I arrived within 30 minutes and was helped immediately. The mechanic came right into the waiting area and told me that he knew what the problem was and had it fixed and I was out the door within 45 minutes. I was offered water, coffee and donuts while I waited in the nice air conditioned waiting area and was charged nothing( the part was under warranty). My bad experience of loosing my air conditioner in 97 degree weather turned out better than expected thanks to the wonderful service department at Jenkins KIA!! THANK YOU!! More
by Kialady
Employees Worked With
Debra Rey, Matt Davis
June 14, 2016
Great Service Team I needed some services done to my Sorento; the team was very polite and helpful. Would definitely recommend and I plan on visiting them for future ser I needed some services done to my Sorento; the team was very polite and helpful. Would definitely recommend and I plan on visiting them for future services. Good possibility that I will revisit them when I am ready for a new Kia. More
by tonikaras
Employees Worked With
Tony - not sure of the others though (sorry)
June 08, 2016
That was easy Quick and easy. Wonderful to work with. Good job. Will come back. Like how they gave me list of items needed work but ultimately my decision. Quick and easy. Wonderful to work with. Good job. Will come back. Like how they gave me list of items needed work but ultimately my decision. More
by Hannagal
Employees Worked With
Bald guy
June 05, 2016
Regular Maintenance Super friendly and knowledgeable staff. LOVE that they have the courtesy van. They realize my time is important so I didn't have to wait. Super friendly and knowledgeable staff. LOVE that they have the courtesy van. They realize my time is important so I didn't have to wait. More
by Paula
Employees Worked With
I can't remember anyone's name except Patick
May 29, 2016
Oil change Seem as though I have been flying through my mileage. I'm in Jenkins Kia ever 1 1/2-2 mos. They are always curtious and helpful. I highly recommend t Seem as though I have been flying through my mileage. I'm in Jenkins Kia ever 1 1/2-2 mos. They are always curtious and helpful. I highly recommend them. More
by Caryn norris
Employees Worked With
Matt Davis
May 29, 2016
Excellent customer service Everyone was fantastic. Their customer service was on of the best dealerships I've gone to on along time. Having a customer service background I know Everyone was fantastic. Their customer service was on of the best dealerships I've gone to on along time. Having a customer service background I know good customer service when I see it. I even bought a new car. More
by Chivon Charles
Employees Worked With
Other Employees :
Jose "Daniel" Moret, Cedric McHaney, Mason Day, Jeff Johnson
May 26, 2016
Service The customer service staff is friendly. I received excellent service during my recent visit. The waiting area is very clean, comfortable and provide The customer service staff is friendly. I received excellent service during my recent visit. The waiting area is very clean, comfortable and provides ample seating for customers while waiting for the service to be completed. . More
by AnnaC1949
Employees Worked With
Matt Davis
May 21, 2016
Great experience The experience was wonderful. I've never been to a dealership that was so courteous and even washed my car. They were able to pinpoint my problem and The experience was wonderful. I've never been to a dealership that was so courteous and even washed my car. They were able to pinpoint my problem and will be putting a new radio in the car. They were very apologetic because of my radio not functioning right but they will make it right. This is my third kia and I love it I used to be a Toyota person More
by Dgcates
Employees Worked With
Matt Davis
May 16, 2016
excellent sevice. Quality of work and friendleness. Great experience. Took care of my needs in a timely manner .Every one was friendly to me, and the coffee and donuts were great. ,too. Great experience. Took care of my needs in a timely manner .Every one was friendly to me, and the coffee and donuts were great. ,too. More
by Lou437c
Employees Worked With
Matt Davis
