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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,301 Reviews

1,301 Reviews of Jenkins Kia of Ocala - Service Center

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December 23, 2016

Helpful and friendly service Callie, the service advisor was helpful and thorough in explaining everything during my recent visit for an oil change and problem with a tire. She ga More

by sbutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
December 05, 2016

Absolutely Great! Everything was great about this service visit! Friendly people and a staff that will do anything to make your visit enjoyable. They certainly bent o More

by charlieblythe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bower
Dec 13, 2016 -

Jenkins Kia of Ocala responded

Customer satisfaction is our goal! Thank you for your business and the five-star review!

December 01, 2016

Satisfied Customer I am always please with the service department when I bring my car in for service. The team is always friendly and very helpful in explaining everyth More

by Winena Christian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
Dec 05, 2016 -

Jenkins Kia of Ocala responded

Winena, thank you for your valued feedback. While, we are in the process of securing a loaner program through (Kia), we do have a limited amount loaners available for wait times of over 2hrs. We also understand your time is valuable and if at any time, the wait time is causing you concerns, please speak with Tony Bower, our service manager. We will do everything we can to make every visit a pleasurable experience. Thank you for allowing us to earn your business!

November 20, 2016

Efficient as usual Quick, courteous, and professional from my arrival agent on to Tony Bower. Each service visit has been comfortable and timely from arrival to departur More

by Grampy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bower
Dec 05, 2016 -

Jenkins Kia of Ocala responded

We are delighted to hear Tony, and the team provided you with a five-star experience! Thank you for your business and the glowing review!

November 04, 2016

Awesome services than I expected. Pleasure their excellent service! Thank you for honor me as customer of KIA! Keep going and going! Thank you! Awesome people out there.. Way to go! More

by chikasaw64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember who worked on my car that day.
Nov 11, 2016 -

Jenkins Kia of Ocala responded

Thank you so much for the positive review and for your business!

October 18, 2016

Great Customer service, very good product! We have owned our KIA for just over 5 years and have never been disappointed with the service we have received at Jenkins. These good folks are custo More

by pbevan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
October 08, 2016

Excellent service I took my Sorrento in for service and spoke with Tony. He was very helpful and answered my questions about my vehicle. He was very pleasant to work More

by Dibest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bower
October 06, 2016

Service and Sales Josh , Dave and Andy were very professional and made the experience a pleasure, although I did not come Jenkins to buy a new car though I am very plea More

by Burma Levitz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Glavey, Dave Knight, Andy McKay
Oct 12, 2016 -

Jenkins Kia of Ocala responded

Ms. Levitz, thank you for allowing us to earn your business! We appreciate the positive review!

October 03, 2016

In and out faster than I expected Callie did a great job, let me know everything they were doing to my car and what I will need to get done in the future. More

by Pandsquigley65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
September 30, 2016

Excellent fast service. I purchased my vehicle at Bill Bryan in Leesburg but did not like the time it took for each service. I now get all my service at Jenkins in Ocala More

by Bernie
Recommend Dealer
Yes
Employees Worked With
Travis Parr, Debra Rey
Oct 06, 2016 -

Jenkins Kia of Ocala responded

We are delighted to know you have experienced the Jenkins difference! Thank you for your business and welcome to the family!

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