Jenkins Kia of Ocala - Service Center

AMAZING Amazing experience great deals and great service. Dianelle was very friendly and left a great impression. She also made me more comfortable being bili Amazing experience great deals and great service. Dianelle was very friendly and left a great impression. She also made me more comfortable being bilingual because Spanish comes more naturally for me. More

Good to long simple oil change watched employee waste time talking with others making several trips back and forth to get supplies rather than have all items on hand to complete job watched employee waste time talking with others making several trips back and forth to get supplies rather than have all items on hand to complete job in a timely manner 1hr. For oil change 30 to 40 would be expected. More

Service Visit Everyone was very professional. As it turned out, I arrived a day early, but no one said anything. They just performed my service very efficiently. Everyone was very professional. As it turned out, I arrived a day early, but no one said anything. They just performed my service very efficiently. It was a pleasant experience. More

Polite, Friendly, Helpful I brought my 2015 Sedona in for the 37,000 mile oil change. The van was purchased down south. Whenever I went to THAT dealership they would always try I brought my 2015 Sedona in for the 37,000 mile oil change. The van was purchased down south. Whenever I went to THAT dealership they would always try to pressure you into buying something. Since I have relocated up here it is so pleasant to come in for service. Everyone is very attentive and helpful. Before I left out the first time I came (this is my third time), the service attendant that handed me the keys as I was getting into the car noticed that I was short a tire cap and asked me to please wait so she could put another one on it and then proceeded to check that the other 3 were in place. It might be a little thing, but it's the little things that matter. I felt they actually care. When I asked a question about the battery the last time I was there, the gentleman (sorry I can't remember his name) explained in detail about the battery and how they wear in Florida. This is an A One dealership and I would definitely not hesitate to buy a car from them if the need arises! More

timely and effecient service Service was provided efficiently and on a timely basis. Tony Bower discussed the work being done on my car at start of appointment, and updated me on Service was provided efficiently and on a timely basis. Tony Bower discussed the work being done on my car at start of appointment, and updated me on the status during the service. Good communication skills to keep me informed. Chuck Varner was very polite in writing up my ticket and returning the car to me. More

Fast friendly service Had "bolt" in a tire. Tony (Bower) had the car in and out, and the tire repaired quickly. Can't beat that. Tony always does a great job ensuring that Had "bolt" in a tire. Tony (Bower) had the car in and out, and the tire repaired quickly. Can't beat that. Tony always does a great job ensuring that everything is squared away and I am satisfied before I leave. More

Great service, friendly staff. I went in for an oil change & came home with a new Kia Soul Turbo!! Callie in service is always bubbly & welcoming. Josh was extremely patient & helpf I went in for an oil change & came home with a new Kia Soul Turbo!! Callie in service is always bubbly & welcoming. Josh was extremely patient & helpful when deciding on a new car. John was great in finance!! He found some extra savings for me which is always a plus! More

a/c problem A/C was checked with no problem found. Problem documented in the event it should occur again. Tony Bower took the time to explain all the gadgets th A/C was checked with no problem found. Problem documented in the event it should occur again. Tony Bower took the time to explain all the gadgets that are in my car. He even took the time to pair up my phone with the phone in the car. I appreciated the patience he had in explaining all the things I was not aware of, as I am not that smart when it comes to all this new technology. More

Informative Eager to answer any questions about vehicle. Talked to person right away upon drive up, was not left standing out there with no contact, that makes Eager to answer any questions about vehicle. Talked to person right away upon drive up, was not left standing out there with no contact, that makes a big difference. More

service needed Tony and Robbi both listened to my description of a warm air conditioner, and then my explaining the brakes locking up ; they determined both problem Tony and Robbi both listened to my description of a warm air conditioner, and then my explaining the brakes locking up ; they determined both problems and fixed both More