Jenkins Kia of Ocala - Service Center

Service of a safety recall issue. Made an appointment for a recall issue and was told t would be a couple of hours. My only car so I said I'd wait. Upon arrival the service rep. Gree Made an appointment for a recall issue and was told t would be a couple of hours. My only car so I said I'd wait. Upon arrival the service rep. Greeted me and explained what they were going to do in detail. Just over an hour I was merrily on my way. Great People There. More

Awesome Great dealership. Staff is always friendly. Service and sales department gives you their upmost attention. Service department explained in detail Great dealership. Staff is always friendly. Service and sales department gives you their upmost attention. Service department explained in detail parts replaced and provided multi point inspection for future repairs. More

Maintenance Services Service was great as usual. Everything was explained properly. No long waiting. Waiting area is clean and comfortable. Service recommendations were ma Service was great as usual. Everything was explained properly. No long waiting. Waiting area is clean and comfortable. Service recommendations were made for the future. More

Absolutely Fantastic!! I was treated with respect. Also the staff was very kind and courteous to me. And the reason I brought my car in was to have it serviced, and I receiv I was treated with respect. Also the staff was very kind and courteous to me. And the reason I brought my car in was to have it serviced, and I received the most fantastic service on my car. Everything was done perfect. I just couldn't be happier. Thank you so very much. More

Service Fantastic experience dealing with Mike Ferrari and Kristen Koch. Thorough and knowledgeable in handling client issues diplomatically Explained the pro Fantastic experience dealing with Mike Ferrari and Kristen Koch. Thorough and knowledgeable in handling client issues diplomatically Explained the process in layman's terms so the end results would be satisfactory. Customer service should be the priority in every business just as you have made it in yours. More

Great People My service requirement was simple , but my experience that I had dealing with Callie Zimmerman was just great. She treated me like we were friends fo My service requirement was simple , but my experience that I had dealing with Callie Zimmerman was just great. She treated me like we were friends for a long time. Very pleased Thanks Leon More

Service on 2017 sportage Appreciated all the courtesies extended and the timely fashion in which the work was done. Tony was very helpful and talkative. The coupons received Appreciated all the courtesies extended and the timely fashion in which the work was done. Tony was very helpful and talkative. The coupons received at purchase (8/16) were honored. More

Pleasant Experience I enjoy going to Jenkins Kia for service on my Kia Sorrento. Tony Bower is very efficient and gets the service handled in a timely manner. He follows I enjoy going to Jenkins Kia for service on my Kia Sorrento. Tony Bower is very efficient and gets the service handled in a timely manner. He follows up on everything and explains what was done on the vehicle. I reccommend Tony Bower, he is THE BEST and makes customers feel that their vehicles will get the very best care. More

The Ulrich Family Excellent service. Very personable & efficient staff. This was our first service for our Kia Sorrento. The service was done in a timely manner. Thanks Excellent service. Very personable & efficient staff. This was our first service for our Kia Sorrento. The service was done in a timely manner. Thanks for the complimentary car wash. More

Service staff always helpful I stopped in without an appointment on a Saturday afternoon because I feared my battery was going bad. It was! They worked me into the schedule and h I stopped in without an appointment on a Saturday afternoon because I feared my battery was going bad. It was! They worked me into the schedule and had the new battery installed and had me back on the road much faster than I anticipated! Thank you! Unfortunately, I cannot remember the name of the young woman who performed the battery diagnostic. Short, reddish hair...please pass along my appreciation...next time I'm in I'll try to get her name! More