Jenkins Kia of Ocala - Service Center

Always professional, and friendly. All of my questions always answered, and I would never drive anything but a kia, the next will be a soul. All of my questions always answered, and I would never drive anything but a kia, the next will be a soul. More

Craig, my service advisor, always responds to my calls promptly, always friendly and helpful. I am always greeted immediately by a friendly and eager to help person, who listens to why I'm there..in fact promptly, always friendly and helpful. I am always greeted immediately by a friendly and eager to help person, who listens to why I'm there..in fact they seem to be expecting me, and know what the appointment is about, but always ask if I have any questions or concerns. I sit in the very comfortable lounge area, read, and have a cup of cappuccino while I wait, which isn't very long at all, given how thorough they are. Craig reviews everything with me in advance, keeps me posted and reviews all of the work done and the outcome, My car always looks new when it comes out, they clean it so nicely. Just perfect in every way. More

On July 17, 2023, at Jenkins Kia of Ocala, Craig Small exemplified exceptional customer service, turning a routine car servicing into an extraordinary experience, showcasing commitment, sincerity, and gen exemplified exceptional customer service, turning a routine car servicing into an extraordinary experience, showcasing commitment, sincerity, and genuine concern. Craig's dedication transformed a potential tedious wait into an enlightening encounter. Amidst the bustle, he ensured customers felt valued, epitomizing the essence of personal touch in a digital age. The facility's pristine condition mirrored their high standards. Kudos to Craig and Jenkins Kia for redefining customer care. - Glen Lomax More

Great experience as always staff if very kind and understanding. Josh is excellent would recommend understanding. Josh is excellent would recommend More

Everyone I worked with was professional, kind and did what they could to help me out when my sunroof broke. what they could to help me out when my sunroof broke. More

Very courteous , professional and on time ! ! Great price for the oil change and was done within an hour . The break room was large and filled with different options to enjoy will waiting. ! Great price for the oil change and was done within an hour . The break room was large and filled with different options to enjoy will waiting. More

Service is top notch, pleasant atmosphere, keeps you informed, sales associates are not pushy listen to your needs informed, sales associates are not pushy listen to your needs More

Josh was my service advisor and has always been my service advisor, he’s been the best since day one and still continues to go past my expectations. service advisor, he’s been the best since day one and still continues to go past my expectations. More

The young lady was very polite and sweet. she brought me up to date on what was new. she brought me up to date on what was new. More

I took my 2016 Kia Soul in for regular maintenance oil change etc. Chris Hanson was very helpful got everything ordered that I needed done and my car was ready at the time he estimated it to be done. Ever change etc. Chris Hanson was very helpful got everything ordered that I needed done and my car was ready at the time he estimated it to be done. Everything was great. My car gets service here since I purchased it. More