Jenkins Kia of Ocala - Service Center

Good Service POOR quality My car has a problem and the dealership passes it off as working fine. Well if I must I will get a lawyer and the Attorney General wants me to cont My car has a problem and the dealership passes it off as working fine. Well if I must I will get a lawyer and the Attorney General wants me to continue filing the necessary paper work through all channels. I believe the problem should be handled by the dealership, but all I hear there is, it seems to be running okay to us. If I could afford to I would trade it in for another brand today. And I will speak down on KIA to anybody that wants to hear. More

Initial service Brought my Kia Forte5 in for its initial 3500 mile service. I arrived at least a half hour before my scheduled appointment and they took me in right Brought my Kia Forte5 in for its initial 3500 mile service. I arrived at least a half hour before my scheduled appointment and they took me in right away. The entire staff was very nice. More

Service of a safety recall issue. Made an appointment for a recall issue and was told t would be a couple of hours. My only car so I said I'd wait. Upon arrival the service rep. Gree Made an appointment for a recall issue and was told t would be a couple of hours. My only car so I said I'd wait. Upon arrival the service rep. Greeted me and explained what they were going to do in detail. Just over an hour I was merrily on my way. Great People There. More

Awesome Great dealership. Staff is always friendly. Service and sales department gives you their upmost attention. Service department explained in detail Great dealership. Staff is always friendly. Service and sales department gives you their upmost attention. Service department explained in detail parts replaced and provided multi point inspection for future repairs. More

Maintenance Services Service was great as usual. Everything was explained properly. No long waiting. Waiting area is clean and comfortable. Service recommendations were ma Service was great as usual. Everything was explained properly. No long waiting. Waiting area is clean and comfortable. Service recommendations were made for the future. More

Absolutely Fantastic!! I was treated with respect. Also the staff was very kind and courteous to me. And the reason I brought my car in was to have it serviced, and I receiv I was treated with respect. Also the staff was very kind and courteous to me. And the reason I brought my car in was to have it serviced, and I received the most fantastic service on my car. Everything was done perfect. I just couldn't be happier. Thank you so very much. More

Service Fantastic experience dealing with Mike Ferrari and Kristen Koch. Thorough and knowledgeable in handling client issues diplomatically Explained the pro Fantastic experience dealing with Mike Ferrari and Kristen Koch. Thorough and knowledgeable in handling client issues diplomatically Explained the process in layman's terms so the end results would be satisfactory. Customer service should be the priority in every business just as you have made it in yours. More

Great People My service requirement was simple , but my experience that I had dealing with Callie Zimmerman was just great. She treated me like we were friends fo My service requirement was simple , but my experience that I had dealing with Callie Zimmerman was just great. She treated me like we were friends for a long time. Very pleased Thanks Leon More

Service on 2017 sportage Appreciated all the courtesies extended and the timely fashion in which the work was done. Tony was very helpful and talkative. The coupons received Appreciated all the courtesies extended and the timely fashion in which the work was done. Tony was very helpful and talkative. The coupons received at purchase (8/16) were honored. More

Pleasant Experience I enjoy going to Jenkins Kia for service on my Kia Sorrento. Tony Bower is very efficient and gets the service handled in a timely manner. He follows I enjoy going to Jenkins Kia for service on my Kia Sorrento. Tony Bower is very efficient and gets the service handled in a timely manner. He follows up on everything and explains what was done on the vehicle. I reccommend Tony Bower, he is THE BEST and makes customers feel that their vehicles will get the very best care. More